Security Shift Supervisor - Hospital 2nd Shift

Allied Universal • Lenexa, KS

1d • Onsite

About The Position

Allied Universal is hiring a Field Security Shift Supervisor to provide leadership and operational oversight of security services at a healthcare facility serving a high-profile customer. The role ensures professional delivery of patient-centered, trauma-informed security services by supervising officers, coordinating training, supporting clinical teams, and maintaining compliance with hospital policies, Joint Commission standards, EMTALA, CMS requirements, and site-specific procedures. The Supervisor serves as a liaison between hospital leadership, the Security Account Manager, and frontline officers, promoting safety, service excellence, and compassion.

This is a second-shift role at a hospital in Overland Park, Monday through Friday, 2:00 p.m. to 10:00 p.m., paying $29.00 per hour. Applicants must have supervisor experience; healthcare experience is preferred. The role requires comfort with restraining combative patients, morgue duty, and receiving vaccines.

Requirements

• High school diploma or equivalent.
• Ability to pass any state-required training or other qualifications for licensing.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• After an offer, ability to successfully complete company-provided training in less-lethal methodologies such as handcuffs, baton, OC pepper spray, and/or Taser.
• At least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable successful security experience; or an associate's degree or higher in any discipline.
• At least 18 years of age, or older if required by the state; 21 if armed.
• Excellent oral and written communication skills, with the ability to communicate effectively with patients, visitors, and clinical staff.
• Ability to operate radios, telephones, and security monitoring equipment.
• Strong problem-solving, situational assessment, and decision-making skills.
• Ability to mediate conflict with tact and diplomacy.
• Ability to compile, interpret, and accurately document information.
• Commitment to patient-centered service and trauma-informed care.
• Supervisor experience.
• Comfort with restraining combative patients, morgue duty, and receiving vaccines.

Nice To Haves

• Healthcare experience.
• Military Occupational Specialty related to law enforcement or security, such as Military Police, Elite Military Forces, or combat arms, or a support role in a Combat Zone.
• College degree in law enforcement or criminal justice-related studies.
• Service in any military branch.
• Prior military or civilian law enforcement experience.

Responsibilities

• Oversee staffing, scheduling, and on-site training for security officers assigned to the shift.
• Conduct shift roll calls and regular site visits; document officer knowledge and performance and address concerns.
• Ensure officers maintain a professional appearance, including proper hygiene and uniform compliance.
• Keep Post Order manuals and other training materials updated and readily accessible.
• Provide on-the-job training to new Security Officers, covering responsibilities, emergency protocols, and client-specific requirements.
• Handle and report shift call-offs and assist with finding post coverage while reducing overtime where possible.
• Stand post during call-offs or emergencies, including being held over past the regular shift.
• Initiate investigations and gather information about incidents, including use-of-force incidents.
• Perform operational functions such as payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations for positive and negative personnel actions for directly supervised staff.
• Respond to client requests.
• Distribute equipment, company updates, policy changes, and required documents to officers; help retrieve signed documents for the branch office.
• Make emergency notifications as required by site Post Orders.
• Direct and instruct subordinates in the performance of their duties.
• Recommend productivity improvements and cost reductions to management.
• Recommend updates to physical security surveys and post orders.
• Recommend disciplinary actions or commendations concerning security personnel.
• Complete daily activity reports, vehicle maintenance reports, and supervisor pass-downs as needed.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) plan, subject to eligibility requirements.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED