Security Shift Supervisor - Hospital Setting

Allied Universal • Pittsburgh, PA

1d • Onsite

About The Position

Allied Universal is hiring a full-time Security Shift Supervisor at West Penn Hospital. The supervisor oversees and coordinates quality security services during an assigned shift and serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and security officers. The role includes supervising staff, coaching and recognizing employees, and applying discipline within the approved empowerment range.

The supervisor may assist staff with patient restraints after receiving proper training and may assist with transports into and out of the morgue area. The position requires frequent indoor and outdoor walking and standing and moderate use of technology. The work schedule is 2:00 p.m.–10:00 p.m. Friday through Sunday and 10:00 p.m.–6:00 a.m. Monday and Tuesday. The stated pay is $20.35 per hour.

Requirements

• Supervisory experience is required.
• At least 3 years of security, military, or law enforcement experience, or an associate degree in criminal justice, is required.
• Must be at least 21 years of age per the site-specific requirements.
• At least 18 years of age per the general qualifications.
• High school diploma or equivalent, or 5 years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to deal professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to frequently prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use client-specific wireless technology.
• Ability to handle common and crisis situations calmly and efficiently.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driving-record check may also be required.
• Required site vaccinations and screenings before working onsite, including two-stage tuberculosis screening and MMR, varicella, and tetanus screenings; these are company paid.
• Child abuse clearance will be submitted at orientation.
• The site does not accept a state-issued medical marijuana card.
• Licensing requirements may apply under state or local law.

Responsibilities

• Supervise and coordinate the delivery of quality security services on an assigned shift.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Assist staff with patient restraints when required; training is provided.
• Assist with transports into and out of the morgue area when required.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.
• Provide professional customer service and communicate effectively.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Weekly pay.
• Uniforms and equipment provided at no cost.
• Paid training.
• Career progression opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED