Field Scheduler

American Homes 4 Rent • Las Vegas, NV

18d

About The Position

The Field Scheduler prioritizes and assigns work orders for the day-to-day operations of Field Technicians. The role requires an extensive understanding of work order systems and the technological and organizational aptitude to use scheduling software effectively. The Field Scheduler handles multiple tasks at once and provides excellent communication and customer service. The position involves scheduling work for vacant and occupied properties, including inspections, regular maintenance, and last-minute work orders.

Requirements

• High school diploma or GED strongly preferred.
• At least two years of experience in Maintenance, Property Management, Dispatching, or Scheduling.
• Familiarity with scheduling and/or dispatching functions and software.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Proficiency with computers and mobile technology.
• Capacity to meet multiple deadlines.
• Capability to implement process improvement changes.
• Flexibility to adapt to a changing environment and work non-standard hours as needed.

Nice To Haves

• Associate degree or higher in Business Administration, Management, Real Estate, Business Communications, or a related field.
• Familiarity with Yardi Voyager and/or CRM Dynamics.

Responsibilities

• Organize and schedule move-out, move-in, and marketing inspections.
• Schedule work on vacant and occupied properties, including regular maintenance and last-minute work orders.
• Allocate administrative time for the team as needed for training, meetings, and other activities.
• Keep schedules full, prioritize value-added work, and optimize schedules daily by priority and route.
• Monitor the schedule board throughout the day to ensure work orders are completed.
• Liaise with team members as necessary to follow up on work orders.

Benefits

• Medical, dental, and vision insurance participation opportunities.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• Nine paid holidays per year.
• Paid time off accrual of 0.0577 hours per hour worked, up to a maximum of 120 hours per year.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED