About The Position

iKhokha is building its Field Sales team to drive growth across Cape Town by expanding the customer base and achieving sales targets. The role focuses on finding new sales opportunities, building a pipeline, and closing deals in a fast-paced environment. This posting is for a talent pipeline and future opportunities.

Requirements

  • National Senior Certificate (Matric).
  • At least 3 years of Field or Outbound Sales experience.
  • Valid driver's license and own reliable transport.
  • Experience in route optimization, solution selling, activations, and cold calling.
  • Excellent verbal and written communication skills.
  • Intermediate knowledge of Outlook, Word, Excel, PowerPoint, and CRM tools.
  • Proven sales track record, strong sales focus and customer orientation, and advanced knowledge of sales funnel and pipeline management.
  • Strong relationship management skills, problem-solving ability, and self-starting approach.
  • Knowledge of territory planning and good time-management skills.

Nice To Haves

  • Qualification in Business Management or Marketing Management.
  • Previous experience in merchant services or the banking sector.
  • Sales and Fintech understanding, as well as FMCG experience.
  • FICA training.

Responsibilities

  • Identify and canvass for new customers in targeted areas and industries.
  • Conduct post-sale calls and follow-ups, and log sales activity and client demos.
  • Research sales leads, plan territory trips, and execute plans to acquire new customers.
  • Make promotional calls, promote new products, and upsell or cross-sell products and services.
  • Achieve monthly and quarterly Gross Profit, device sales, and demo targets.
  • Complete feedback loops, including Swarm and demo feedback, HubSpot usage, and deal pipeline management.
  • Provide feedback on potential changes or improvements to sales and service procedures.
  • Sign up merchants and assist them with required FICA documentation.
  • Facilitate the signup process and documentation for warm leads.
  • Conduct complimentary follow-up visits to larger clients.
  • Focus on specialized campaigns and provide detailed reporting on top merchant or targeted-area campaigns.
  • Monitor competitors and share relevant market insights.
  • Take ownership of customer complaints by investigating problems, offering solutions, and making recommendations to management.
  • Uphold company standards and values when representing the brand.
  • Maintain professional and technical knowledge through ongoing individual and shared learning.

Benefits

  • Competitive remuneration and benefits, including reduced Gap cover rates.
  • Medical Aid and Group Risk scheme contributions.
  • Study leave.
  • Access to on-demand learning.
  • Friendly, collaborative culture.
  • Coffee and hot beverages at HQ, provided by an onsite barista.
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