Field Sales Training Program Manager

STERIS•Cleveland, OH

3d•Remote

About The Position

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary As a Field Sales Training Program Manager, you will develop and deliver strategic training programs that equip STERIS sales teams with the knowledge, skills, and tools needed to drive business success. You will partner closely with sales, marketing, and training leadership to ensure all training initiatives align with corporate and divisional goals while supporting key product and sales strategies. You will lead the design and execution of new hire, advanced, leadership, and in-field sales training programs, covering topics such as product knowledge, competitive positioning, territory management, customer education, and Agile Selling methodologies. As a subject matter expert within your assigned procedural areas, you will provide ongoing coaching and support to the sales organization, participate in customer-facing activities, and deliver product and procedural education that enhances both customer outcomes and sales effectiveness. This is a remote role with the requirement of up to 50% domestic travel.

Requirements

Bachelor’s degree required.
Minimum 7+ progressive years of business professional experience, of which 3 should be sales or marketing/training experience in the medical or related industry.
Excellent organizational and time management skills; documented ability to manage multiple assigned projects simultaneously.
Demonstrates a high level of professionalism, confidentiality and integrity.
Ability to work in a fast-paced environment and handle multiple projects simultaneously.
Excellent written and verbal communication skills including presentation and facilitation skills in both large and small groups
Demonstrated ability to understand and effectively articulate procedural information and economic advantages in support of STERIS Procedural Solutions/ IPT’s current product portfolio.
Experience with MS Office software (Excel, PowerPoint, Word, Outlook).

Nice To Haves

Understanding and documented implementation of adult learning principles preferred.
Ability to understand business strategy and key drivers for STERIS Customer and channel targets and translate into effective training programs.
Demonstrated ability to provide constructive performance coaching and feedback
Demonstrated interpersonal skills.
Ability to excel in a high-performing team environment.
Ability to balance short term goals with a strategic vision.
Demonstrate creativity and resourcefulness.

Responsibilities

Responsible for facilitating training programs for new and existing sales team members, to include: corporate sales training programs, field-based sales training programs and online learning programs.
Develop an understanding of key business drivers and how to efficiently translate into effective training programs across the sales organizations.
Leverage expert level understanding of STERIS products and programs to deliver best in class product and associated procedural training for new and existing field sales professionals.
Develop a functional understanding of competitive solutions, to facilitate a thorough understanding of STERIS product advantages and differentiating factors for new and existing field sales professionals; as well as positioning with Customers during sales calls and visits.
Lead product strategy sessions with product managers, clinical specialists and designated field sales representatives.
Use the information to create Agile Selling Briefs that are distributed throughout the sales organization.
Own the overall execution, development and delivery of ongoing sales training, including but not limited to: content management and updates, supporting business partner and training advisors scheduling, external Customer support, and required training materials in support of the STERIS sales organizations.
Work directly with Sr. Training Manager to develop training schedules, for new hire programs and on-going sales training initiatives, which support the timely on-boarding and development of STERIS sales organizations.
Responsible for providing effective feedback to new and existing sales professionals during training.
Provide post-training feedback to field managers in written and verbal format.
Work closely with Region Managers to identify training opportunities for existing sales representatives that require additional in-field support.
Leverage data collected by training program participant surveys and sales organization performance metrics, to assess the effectiveness of training programs and make recommended improvements and enhancements when required.
Deliver formal and informal presentations to new and existing sales professionals, sales management and internal departments through new hire, online learning, and national conference platforms.
Travel required 50% of time (primarily domestic).
Other duties as assigned.