Field Sales Specialist - Atlantic Seaboard

iKhokha

8d • Onsite

About The Position

iKhokha is a fast-growing Fintech company on a mission to revolutionize how small businesses embrace digital payments. We are looking for a Field Sales Specialist to join our team and contribute to our digital empowerment narrative. This role is ideal for individuals who thrive in a lively sales atmosphere, possess a go-getter spirit, and enjoy a good challenge. The Field Sales Specialist will be responsible for growing the iKhokha customer base and achieving sales targets in the Western Cape Atlantic Seaboard, covering specific trade areas.

Requirements

• Completed Matric.
• Minimum 3 years of Field/Outbound Sales experience.
• Excellent communication skills, both verbal and written.
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
• Valid driver’s license and own reliable transport is essential.
• Applicants must currently reside within any of the listed trade areas.

Nice To Haves

• Previous exposure working within merchant services or banking sector is advantageous.
• FICA training advantageous.
• Proven track record delivering on sales targets and successfully dealing with customer relationships.
• Advanced knowledge of Sales funnel & pipeline management.

Responsibilities

• Prospect and canvass for new customers in targeted areas and industries.
• Build a sales pipeline and close deals.
• Conduct post-sale calls and follow-ups, logging all activity and demos with clients.
• Perform promotional or new product upsell/cross-sell/service calls.
• Research new sales leads, plan country trips, and execute plans to acquire new customers.
• Ensure all set company Gross Profit, Device sales, and Demo targets are achieved monthly and quarterly.
• Complete feedback loops, including Swarm and demo feedback, and HubSpot usage and deal pipeline management.
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures.
• Sign-up merchants and assist them with FICA documentation.
• Conduct complimentary follow-up visits.
• Focus on specialized campaigns and report in detail on them.
• Uphold company standards and values at all times when representing the brand.
• Monitor competition in the marketplace and share relevant insights.
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.

Benefits

• Competitive remuneration and benefits.
• Reduced Gap cover rates.
• Medical Aid and Group Risk scheme contributions.
• Study leave.
• Access to on-demand learning.
• Coffee on tap and a selection of hot beverages provided by an onsite Barista at HQ.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED