Springs Window Fashions Field Sales Representative

2020 Companies•Clifton Park, NY

About The Position

The Senior Field Sales Representative leads sales performance and retail execution across an assigned market. The role owns retail partnerships, identifies growth opportunities, provides advanced market insights, and works with leadership to improve market results. It requires expert product knowledge, strategic planning, and the ability to build trusted relationships with store leaders and other stakeholders. The representative optimizes displays, merchandising, and product presentation; evaluates store performance; and provides consultative guidance, product training, troubleshooting, and elevated customer interactions. The role also supports onboarding and informal mentorship of newer representatives as directed. Where applicable, responsibilities include maintaining and troubleshooting blind-cutting machines, coordinating repairs, and training store teams on machine functionality and basic troubleshooting. This role involves daily multi-store travel in the Albany market, occasional overnight travel, and a Tuesday–Saturday schedule. Pay is $24 per hour, with a 10% monthly bonus opportunity.

Requirements

  • Demonstrated history of surpassing sales targets, leading market-level wins, and influencing positive retail outcomes.
  • Ability to communicate persuasively with store management and key retail stakeholders and shape store priorities.
  • Strong customer engagement, problem-solving, and solution-matching skills.
  • Ability to navigate complex environments, shifting priorities, and frequent changes with confidence and strategic agility.
  • Ability to work with minimal oversight, take ownership, and lead in complex field situations.
  • Ability to master technical product details, clearly convey product value, and support others in developing product expertise.
  • Reliable transportation for daily multi-store travel.
  • Valid driver's license.
  • Ability to lift 25+ pounds, install displays, and operate small power tools.
  • Willingness to travel overnight on occasion for market support or training.

Responsibilities

  • Lead market-level sales performance through product expertise, strategic planning, and refined sales execution.
  • Serve as the primary point of contact in complex retail environments and ensure displays, merchandising, and product presentation meet program standards.
  • Identify territory growth opportunities and partner with leadership to implement improvements.
  • Build and maintain relationships with senior store leaders and key retail decision makers.
  • Advise retail leaders with insights, training, and recommendations that influence sales outcomes.
  • Diagnose store-level obstacles, coordinate solutions, and communicate market needs to leadership.
  • Provide expert product guidance, troubleshooting support, and high-quality customer interactions.
  • Support onboarding and informal field mentorship of new or junior Field Sales Representatives as directed.
  • Guide retail associates on product value and store execution standards when appropriate.
  • Ensure displays are accurate, compelling, and aligned with program standards.
  • Assess store performance and identify trends, gaps, and opportunities for improvement.
  • Where applicable, maintain, service, and troubleshoot blind-cutting machines; coordinate repairs, escalate issues, ensure safe operation, and train store staff on machine functionality and basic troubleshooting.
  • Analyze sales data, monitor trends, and develop actionable recommendations to improve performance.
  • Submit market insights to management, including competitive observations, retailer feedback, and operational challenges.
  • Travel daily between stores and travel overnight occasionally for market support or training.

Benefits

  • Competitive hourly pay and monthly incentive opportunity
  • Weekly pay and DailyPay access
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off and holidays
  • Employee and family scholarship opportunities
  • Employee assistance program
  • Leadership development program
  • Personal development opportunities and professional stretch assignments
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