Field Sales Engineer 1- Fire Detection
About The Position
Johnson Controls is hiring for a field-based technical pre-sales role supporting Fire Alarm/Life Safety System sales. The position is assigned to a specific territory, and residency within that territory is required because on-site customer visits are a core part of the role. The posting references both the Phoenix market and the Boston market; it does not resolve this location discrepancy. The role partners with local sales teams, electrical contractors, engineers, architects, and customers on new and retrofit Fire Alarm/Life Safety opportunities. It helps shape technical solutions, review proposals, prepare quotations, and guide customers toward compliant, practical, value-driven system recommendations. The position also supports sales representatives, provides product and code guidance, coordinates bids and contractor relationships, and conducts customer visits. Johnson Controls describes its work as helping customers improve energy productivity, reduce carbon emissions, and operate reliably in expanding industries. The company offers competitive salary and a commission plan, paid vacation, holidays, and sick time, a comprehensive benefits package, training opportunities, a collaborative team environment, and a safety-first approach through its Zero Harm policy.
Requirements
- At least 5 years of technical experience with Simplex or Autocall products.
- Experience in the Fire Detection industry.
- Exceptional customer service and problem-solving abilities.
- Ability to manage multiple priorities with minimal supervision while maintaining attention to detail.
- Ability to communicate effectively with technical and non-technical audiences.
- Strong written and verbal communication skills.
- Residency within the assigned territory is required; the posting references both Phoenix and Boston markets.
- Ability to perform on-site customer visits as needed.
Nice To Haves
- Associate's or Bachelor's degree in Engineering or a related field.
- Familiarity with fire regulations, codes, and standards.
- Understanding of the sales process.
- NICET Level 2 certification or higher.
Responsibilities
- Provide technical pre-sales support for new and retrofit Fire Alarm/Life Safety System sales.
- Review system proposals from local sales teams and electrical contractors to confirm functionality and identify value engineering opportunities.
- Assist sales representatives with customer facility surveys, including assessment of existing systems and protection needs.
- Work with internal teams to develop quotations, scopes of work, and cost estimates.
- Deliver demonstrations and presentations of Simplex equipment, alternative system interfaces, and code compliance updates to end users, engineers, architects, contractors, and regulatory authorities.
- Partner with Sales and Installation teams on system designs, technical requirements, and project specifications.
- Support newer sales representatives by strengthening product knowledge, application understanding, and confidence in customer conversations.
- Collect project information, select appropriate products unless otherwise defined by contracts or customers, and prepare technical recommendations.
- Provide guidance on fire and life safety regulations, building codes, and project code requirements.
- Coordinate bid schedules with electrical contractors and assign projects accordingly.
- Report weekly on Dodge Opportunities in Planning, Pre-Planning, and Design.
- Own the Johnson Controls Contractor Connections program and serve as the point of contact for key electrical contractors.
- Conduct routine customer visits as needed to support relationships and customer satisfaction.
Benefits
- Competitive salary and Sales Commission Plan based on project, quarterly, and annual margin.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including 401(k), medical, dental, and vision care available day one.
- Extensive product, on-the-job, and cross-training opportunities.
- Encouraging and collaborative team environment.
- Safety-first approach through the Zero Harm policy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
