Field Sales Application Engineer

Ametek, Inc. • Santa Clara, CA

1d

About The Position

As a US Field Sales Application Engineer at Zygo, you will use your technical expertise to drive new business and provide application support to customers. You will collaborate with teams across sales, product management, engineering, production, purchasing, and quality to understand customer requirements, solve application challenges, and ensure effective communication. The role includes qualifying applications, validating customer use cases through experiments, supporting the sales team as a product expert, and assisting customers with product setup, integration, and training on site and remotely.

Zygo Corporation, based in Middlefield, Connecticut, designs and manufactures advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Applicants must have the legal right to work in the United States and be legally authorized to access export-controlled information and source code. The position requires willingness to travel up to 60%.

Requirements

• B.S. or M.S. in Engineering, Optics, or Optical Engineering.
• Knowledge of or experience in optical metrology, design engineering, and manufacturing; experience with interferometry is preferred.
• Ability to communicate complex technical information clearly and succinctly.
• Ability to work collaboratively with teams across functions.
• Intellectual curiosity, customer focus, and drive to achieve.
• Data-driven and detail-oriented approach.
• Accountability and responsibility for self and others.
• Collaborative approach to getting things done.
• Ambitious nature and proactive communication style.
• Willingness to travel up to 60%.
• Legal right to work in the United States and legal authorization to access export-controlled information and source code.

Nice To Haves

• Experience with interferometry.
• May continue optical education in optical metrology within Zygo.

Responsibilities

• Partner with field sales to develop solutions for customers.
• Work across functions to document, plan, coordinate, and execute experiments that validate customer use cases.
• Communicate test results to customers or their representatives by email, teleconference, or face-to-face meetings.
• Qualify new applications through analysis or experimentation.
• Create and document technical content.
• Support the sales team as a product expert.
• Represent Zygo at trade shows and conferences.
• Respond to customer technical or service inquiries in a timely manner.
• Train customers on basic technology, systems design, and product use.
• Assist customers with product setup and integration, including optical alignment and establishing communications, both on site and remotely.
• Represent the voice of the customer in internal meetings.

What This Job Offers

• Job Type: Full-time