Field Sales Account Executive - Central Chicago

The RealReal•Chicago, IL

3d•$64,750 - $74,060•Onsite

About The Position

Our team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business. As a Luxury Resale Advisor (LRA), you’ll play a vital role in Field Sales, acquiring luxury items from clients and building both new and repeat business within your assigned territory. This role is ideal for someone with an entrepreneurial drive and ownership mindset who is customer-focused, self-motivated, and thrives in a quota-driven, in-home appointment sales environment.

Requirements

Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce), digital tools to manage pipeline and drive performance
Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities
Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance.
Results-oriented, and comfortable operating independently in a fast-paced, field-based environment.
Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.
Willing and able to travel more than 70% within the designated market.

Nice To Haves

Tech proficiency in Salesforce (or similar CRM).
Prior experience in selling luxury goods and/or high-end services.
Strong understanding of fashion trends and the luxury market.

Responsibilities

Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity.
Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business.
Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors.
Leverage Salesforce CRM to effectively manage a book of business.
Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.
Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers.
Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement.
Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.
Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.