Field Sales Executive - Chicago

TekmetricChicago, IL
Hybrid

About The Position

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. We’re building a movement, empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward. At Tekmetric, we’re building a culture where winning matters, not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions. This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

Requirements

  • A consistent track record as a top performer, meeting and exceeding sales objectives.
  • Minimum of 2+ years prior sales experience in B2B, SaaS preferred.
  • Strong organizational, logistical, and planning skills for optimizing travel and managing last-minute schedule changes.
  • Effective communication in all forms (written, verbal, and in-person).
  • A self-starter attitude and ability to quickly build rapport with prospects.
  • Ability to manage a Tuesday–Thursday regional travel schedule to maximize face-to-face engagement.

Nice To Haves

  • Preferred 5+ years on the service side of the automotive industry (have industry knowledge, especially a strong understanding of what shop owners go through).

Responsibilities

  • Executing the end-to-end sales motion within a defined territory, focusing on in-person engagement to land and expand customer accounts.
  • Achieving a higher close rate, closing complex accounts that an inside sales motion alone might miss, and driving a higher gross and net customer retention.
  • Identifying and defining Ideal Customer Profiles (ICPs), including new prospects with multiple locations and existing prospects to land and expand (e.g., Payments, Tekmetric Marketing, TireSuite, Motovisuals).
  • Identifying prospects, qualifying leads, and engaging them via various channels, including in-person meetings and lunch-n-learns.
  • Setting appointments, landing new accounts, and expanding them over time by selling additional products/services.
  • Working with customer onboarding and customer success teams to safeguard initial investments and ensure the long-term value of newly acquired accounts.
  • Building stronger, in-person relationships.
  • Planning daily routes to minimize "windshield time" and optimize travel efficiency, in collaboration with your manager/leader.
  • Managing and executing a defined sales cadence/sequence for prospect accounts (e.g., Call, Email, Visit, Email, Call).
  • Working in tandem with Channel Partner Managers (CPMs) in a POD structure to hold in-person demos for channel leads.
  • Managing the CRM by tracking and updating all activities directly in Salesforce.
  • Documenting key sales activities to ensure understanding of what success looks like regarding touchpoints and time to close.
  • Tracking follow-ups, managing account/lead assignments, and maintaining pipeline hygiene.
  • Accurately forecasting sales to provide transparency and accountability.
  • Heavy documentation of key activities to help define activity-based KPIs that drive success and to serve as a template for scale-up.

Benefits

  • Flexibility of remote work
  • Competitive base salaries
  • Generous Paid Time Off
  • Paid maternity, parental bonding, and medical leave
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage (employee only plans cover 100% of premiums, 50% of costs for families)
  • Free, confidential counseling through BetterHelp
  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • $60/month toward fitness, mental health, or wellness
  • $300 home office setup bonus after one year of employment
  • Support for continuing education
  • Stellar team of coworkers, cool office, and fun activities
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