Field Reimbursement Manager, Pulmonology and Gastroenterology - South Bend, IN

Sanofi•South Bend, IN
•$122,250 - $176,583•Remote

About The Position

The Field Reimbursement Manager (FRM) is the field subject matter expert for patient support, access, reimbursement, prior authorization, appeals, financial assistance, and related issues within the Dupixent Business Unit. As a front-line member of Sanofi Genzyme Patient Support Services, the FRM works with internal stakeholders and external customers to deliver a strong customer experience, build reimbursement confidence, and support patient access and treatment pull-through. The role involves collaboration with Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay, program vendors, and Alliance colleagues. The position is based in South Bend, Indiana, and requires approximately 50% travel depending on geography.

Requirements

  • Bachelor of Arts or Bachelor of Science degree required.
  • At least 5 years of experience in the pharmaceutical or healthcare industry.
  • Ability to travel to meetings, trainings, and programs as necessary, including additional travel within the assigned geography.
  • Ability to achieve and maintain compliance with applicable Sanofi-Genzyme policies and procedures and regulatory and legal requirements, and to help monitor compliance during cross-functional team interactions.
  • Valid driver's license.

Nice To Haves

  • Bachelor's degree preferably in life sciences or business.
  • MBA.
  • Experience in pulmonology, gastroenterology, and/or Market Access.
  • Demonstrated success in cross-functional teamwork and working in a matrix and co-promote environment.
  • Energetic and driven approach to achieving results.
  • Interpersonal skills, including managing and resolving conflict and building strong working relationships.
  • Ability to adapt to change and react constructively in a high-energy, fast-paced environment.
  • Excellent strategic thinking, analytical, and communication skills.

Responsibilities

  • Serve as a subject matter expert on Dupixent MyWay support programs, access issue resolution, financial assistance, and alternative funding options.
  • Act as a point of contact for Dupixent MyWay Patient Support Services and collaborate cross-functionally to lead Dupixent pull-through efforts, assisting the ABM as appropriate.
  • Educate office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs, and financial assistance programs.
  • Plan and implement geographic business plans to support appropriate access to Dupixent.
  • Maintain knowledge of the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent.
  • Establish and maintain positive, productive working relationships with key internal and external customer segments.
  • Partner with Alliance colleagues to promote a culture of respect and customer focus.
  • As needed, develop working relationships with state societies, associations, and advocacy groups to support patient access and awareness of the Alliance, Dupixent MyWay, and Dupixent.
  • As needed, conduct HCP office visits to facilitate pull-through efforts and resolve escalated issues as a HIPAA-compliant contact.
  • Work compliantly to reduce cycle time and increase conversion rates for patients prescribed Dupixent.
  • Travel to meetings, trainings, and programs as necessary, including travel within the assigned geography.

Benefits

  • Health and wellbeing benefits, including high-quality healthcare, prevention, and wellness programs.
  • At least 14 weeks of gender-neutral parental leave.
  • Employees may be eligible to participate in Company employee benefit programs.
  • Rewards package recognizing employee contributions.
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