Care Manager (South Bend, IN / Field-based)
About The Position
FreedomCare is a healthcare company dedicated to revolutionizing the home care industry. We empower patients to choose their caregivers for in-home care across the U.S. Our mission is driven by values of service, empathy, ownership, integrity, and a positive attitude. We are seeking a Care Manager to join our team in Indiana. This is a field-based role requiring travel throughout the South Bend, IN area. The Care Manager will be integral to our Indiana operations, responsible for conducting orientations, assessing new patients, and training caregivers to ensure high-quality service delivery.
Requirements
- 2+ years of experience working with frail or elderly disabled adults and caregivers
- Valid driver’s license with an insured vehicle for travel within the state
- Excellent verbal and written communication, organizational and time management skills
- Strong critical thinking and problem-solving skills
- Proficient in Microsoft (i.e., Word, Excel, Outlook)
- Excellent training skills
- Team-player mentality
Nice To Haves
- Previous field experience in a medical or case management environment
- Experience with data input, case review/case note entry; Salesforce experience is a plus
- Hands-on experience in home care
- Working knowledge of ADL/ IADL assessments
Responsibilities
- Evaluate the home care needs of the client
- Assess the environment
- Assess the fitness of the caregiver to provide the care
- Conduct home orientations involving signing of paperwork
- Perform initial assessments during orientations
- Conduct periodic supervisory visits / check-ins for on-care cases
- Train caregivers / patients as required per case
- Interact with the care manager for the patient as needed
- Engage in interdisciplinary meetings with care managers, caregivers, and patients
- Collaborate in care and communicate impressions of cases to appropriate staff
- Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
- Wear multiple hats as operations develop
- Travel within the state of Indiana (reimbursement for mileage and expenses)
Benefits
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
