Care Manager (South Bend, IN / Field-based)

FreedomCare•South Bend, IN

20h•$22 - $26•Onsite

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry by empowering patients to choose their caregivers. We support patients across the U.S. and are looking for a Care Manager for our team in Indiana. This is a field-based role requiring travel throughout the South Bend, IN area. The Care Manager will be a vital part of our operations, performing orientations, assessing new patients, and training caregivers to ensure high-quality service.

Requirements

2+ years of experience working with frail or elderly disabled adults and caregivers
Valid driver’s license with an insured vehicle for travel within the state
Excellent verbal and written communication, organizational and time management skills
Strong critical thinking and problem-solving skills
Proficient in Microsoft (i.e., Word, Excel, Outlook)
Excellent training skills
Team-player mentality

Nice To Haves

Previous field experience in a medical or case management environment
Experience with data input, case review/case note entry; Salesforce experience is a plus
Hands-on experience in home care
Working knowledge of ADL/ IADL assessments

Responsibilities

Evaluate the home care needs of the client
Assess the environment
Assess the fitness of the caregiver to provide the care
Conduct home orientations involving signing of paperwork
Perform initial assessments during orientations
Conduct periodic supervisory visits / check-ins for on-care cases
Train caregivers / patients as required per case
Interact with the care manager for the patient as needed
Engage in interdisciplinary meetings with care managers, caregivers, and patients
Collaborate in care and communicate impressions of cases to appropriate staff
Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
Wear multiple hats as operations develop
Travel within the state of Indiana (reimbursement for mileage and expenses)