Optical Field Technician | South Bend, IN/Fort Wayne, IN
About The Position
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. Join our team as an Optical Field Technician responsible for daily network monitoring and coordination of all field activities across Northern Indiana. This role requires comprehensive knowledge of fiber optic networks and the ability to resolve network issues from circuit turn-up through detailed maintenance. A company vehicle is provided to support regular travel across the territory. On-call availability is required to support 24/7/365 emergency response.
Requirements
- 2+ Years Experience working in the telecommunications industry with knowledge of outside & inside plant, telecommunications industry standards, TCP/IP, networking, SONET, DWDM, and Cisco equipment.
- Strong knowledge of optical transport systems including Cisco ONS equipment, MSTP, SONET/DWDM, and IP/Data networking with Cisco routers and switches.
- Working knowledge of test equipment for DS-1 through OC-192 circuits, fiber span testing, Central Office engineering practices, and LEC standards and interfaces.
- Proficiency with Windows, Microsoft Office, and technical tools including MapInfo, Visio, and MS Project for network documentation and project management.
- Ability to achieve CJIS certification within an orientation period of employment.
- Valid driver’s license and insurance.
Nice To Haves
- Bachelor's Degree or 4+ Years Professional Experience in Telecommunications or Electrical Engineering.
Responsibilities
- Test, turn-up, and maintain circuits ranging from DS-1 to OC-192, optical transport equipment, and customer premises equipment (CPE).
- Install network elements and perform monthly facility maintenance of telecommunications equipment across the assigned territory.
- Troubleshoot network issues using Cisco CTC or CTP platforms and provide second-level support to the Network Operations Center.
- Coordinate directly with customer representatives, operating companies, and internal teams to drive timely resolution of service issues.
- Install telecommunications equipment on customer premises.
- Complete special projects and assignments as directed by management.
Benefits
- Company vehicle provided
- Annual performance-based bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
