Care Manager (Muncie, IN / Field-based)

FreedomCare•Muncie, IN

1d•Hybrid

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry by empowering patients to choose their caregivers. This field-based Care Manager position in Indiana will be a vital part of operations, focusing on patient assessments, caregiver training, and ensuring high-quality home care services. The role requires frequent travel to patient homes in the Muncie, IN area.

Requirements

2+ years of experience working with frail or elderly disabled adults and caregivers.
Working knowledge of ADL/ IADL assessments.
Valid driver’s license with an insured vehicle for travel within the state.
Excellent verbal and written communication, organizational and time management skills.
Strong critical thinking and problem-solving skills.
Proficient in Microsoft (i.e., Word, Excel, Outlook).
Excellent training skills.
Team-player mentality.

Nice To Haves

Previous field experience in a medical or case management environment.
Experience with data input, case review/case note entry.
Salesforce experience is a plus.
Hands-on experience in home care.

Responsibilities

Perform orientations for new patients and caregivers.
Conduct assessments of new patients entering the program.
Train caregivers to ensure they provide the best service.
Evaluate the home care needs of the client.
Assess the environment for suitability.
Assess the fitness of the caregiver to provide the care.
Conduct home orientations involving signing of paperwork.
Perform initial assessments during orientations.
Conduct periodic supervisory visits/check-ins for on-care cases.
Train caregivers/patients as required per case.
Interact with the care manager for the patient as needed.
Engage in interdisciplinary meetings with care managers, caregivers, and patients.
Collaborate in care and communicate impressions of cases to appropriate staff.
Critically assess procedures and implement improvements for evaluation of cases, feedback, and training.
Wear multiple hats as operations develop.
Travel within the state of Indiana (reimbursement for mileage and expenses).