Field Reimbursement Manager - Pulmonary and Gastroenterology - San Francisco & Sacramento, CA

Sanofi • San Francisco, CA

2d • Remote

About The Position

The Field Reimbursement Manager (FRM) is a field-based subject matter expert for patient support, access, reimbursement, prior authorization, appeals, financial assistance, and related business issues within the Dupixent Business Unit. The FRM is a front-line member of Sanofi Patient Support Services and works with internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay, and program vendors to deliver a strong customer experience and support the national strategy by building reimbursement confidence and assisting with patient pull-through efforts.

The role focuses on pulmonary and gastroenterology and covers the San Francisco and Sacramento, California geography. It is remote and requires approximately 50% travel, depending on geography, with additional travel as needed for meetings, trainings, and programs. The FRM reports to the FRM Director.

Requirements

• Bachelor’s degree required; a life science or business degree is preferred.
• At least 5 years of experience in the pharmaceutical or healthcare industry.
• Ability to travel to meetings, trainings, and programs as necessary, including additional travel within the assigned geography.
• Demonstrated success in cross-functional teamwork and working in a matrix and co-promote environment.
• Energetic and driven to succeed.
• Interpersonal skills, including managing and resolving conflict and building strong working relationships.
• Ability to adapt to change and react constructively in a high-energy, fast-paced environment.
• Excellent strategic thinking, analytical, and communication skills.
• Ability to achieve and maintain compliance with applicable Sanofi policies and procedures and regulatory and legal requirements, and help monitor compliance during cross-functional team interactions.
• Valid driver’s license.

Nice To Haves

• MBA.
• Experience in dermatology, respiratory, and/or Market Access.

Responsibilities

• Serve as a subject matter expert on Dupixent MyWay support programs, access issue resolution, financial assistance, and alternative funding options.
• Act as a point of contact for Dupixent MyWay and collaborate cross-functionally to lead Dupixent pull-through efforts, assisting the ABM as appropriate.
• Educate office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs, and financial assistance programs.
• Plan and implement geographic business plans to support appropriate access to Dupixent.
• Maintain knowledge of the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent.
• Establish and maintain productive working relationships with key internal and external customer segments.
• Partner with Alliance colleagues to promote a culture of respect and customer focus.
• Develop working relationships with state societies, associations, and advocacy groups as needed to support patient access and increase awareness of the Alliance, Dupixent MyWay, and Dupixent.
• Conduct healthcare provider office visits as needed to facilitate pull-through efforts and resolve escalated issues as a HIPAA-compliant contact.
• Work compliantly to reduce cycle time and increase conversion rates for patients prescribed Dupixent.
• Travel to meetings, trainings, and programs as necessary, including approximately 50% travel depending on geography.

Benefits

• Health and wellbeing benefits, including high-quality healthcare and prevention and wellness programs.
• At least 14 weeks of gender-neutral parental leave.
• Employees may be eligible to participate in company employee benefit programs.
• Rewards package recognizing employee contributions and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level