Oncology Field Reimbursement - Hybrid New York

Valeris • New York, NY

49d • Hybrid

About The Position

The Field Reimbursement Manager (FRM) – Hybrid Oncology serves as a reimbursement and access subject matter expert supporting oncology healthcare providers and their office staff. The role provides proactive education and strategic reimbursement support to help healthcare organizations navigate access challenges across the patient journey.

The FRM works in a hybrid model, providing virtual and in-field support based on business and account needs. The position is located in New York and requires up to 40% travel to support priority accounts, healthcare systems, oncology practices, and other key stakeholders. Some overnight travel may be required. Field engagement may include healthcare provider offices, oncology practices, health systems, academic medical centers, infusion centers, client meetings, conferences, and internal meetings.

The FRM partners with healthcare providers, practice managers, reimbursement and billing teams, prior authorization teams, financial assistance teams, specialty pharmacies, hub partners, and internal client stakeholders, while maintaining appropriate compliance and patient privacy boundaries. The role provides education and reimbursement support to healthcare providers and authorized office staff, does not provide clinical advice, and uses only approved resources and materials when educating external stakeholders.

Success is demonstrated through strong provider partnerships, proactive reimbursement education, timely identification and escalation of access barriers, high-quality account engagement, effective territory management, accurate activity documentation, and useful insights that improve the provider access experience.

The job operates in a professional office environment and routinely uses standard office equipment. Duties and responsibilities may be modified at any time, with or without notice.

Requirements

• Bachelor's degree or equivalent experience; extensive relevant oncology Field Reimbursement Manager experience may be considered in lieu of a bachelor's degree.
• A minimum of 2–4 years of oncology Field Reimbursement Manager experience or directly relevant oncology reimbursement/access experience.
• Strong understanding of oncology reimbursement and the access landscape.
• Ability to translate complex reimbursement information into clear, actionable education for healthcare providers and office staff.
• Strong knowledge of payer policies, reimbursement pathways, billing and coding concepts, prior authorization processes, and appeals.
• Strong relationship-building and consultative skills.
• Excellent verbal, written, and presentation skills.
• Ability to work independently and collaborate effectively within cross-functional teams.
• Strong organizational and territory-management skills.
• Ability to prioritize accounts and activities based on business need, access complexity, and potential impact.
• Demonstrated problem-solving skills and ability to escalate complex reimbursement issues appropriately.
• Comfort operating in a dynamic environment where processes and client needs may evolve.
• Ability to travel up to 40%, including local and regional travel within the assigned territory; occasional overnight travel may be required.
• Must operate within established program and compliance guidelines and maintain appropriate patient privacy boundaries.
• Regularly talk or hear; frequently sit for long periods, use hands to type, handle or feel, and reach with hands and arms.
• Candidates who can type at least 35 words per minute with 97% accuracy are preferred.

Nice To Haves

• Previous experience as an Oncology Field Reimbursement Manager, Field Access Manager, Reimbursement Business Manager, or similar field-based reimbursement role.
• Experience with oncology reimbursement across medical and pharmacy benefit models.
• Experience with buy-and-bill products, specialty pharmacy distribution, infusion therapies, and/or provider-administered medications.
• Knowledge of Medicare, Medicaid, and commercial payer reimbursement processes.
• Experience supporting prior authorizations, appeals, claims, coding and billing education, and reimbursement-related provider education.
• Experience working with community oncology practices, large health systems, integrated delivery networks (IDNs), and/or academic medical centers.
• Experience delivering in-person and virtual presentations to healthcare professionals and office staff.
• Familiarity with CRM platforms and field activity reporting.
• Flexibility to travel as needed.

Responsibilities

• Provide proactive reimbursement education and strategic access support to oncology healthcare providers and office staff.
• Support healthcare organizations as they navigate reimbursement and access challenges across the patient journey.
• Manage virtual and field-based account engagement across the assigned New York geography.
• Prioritize field activity for accounts and situations where in-person engagement provides meaningful value.
• Partner with healthcare providers, practice managers, reimbursement and billing teams, prior authorization teams, financial assistance teams, specialty pharmacies, hub partners, and internal client stakeholders.
• Explain complex reimbursement information in clear, actionable terms to healthcare providers and office staff.
• Identify reimbursement trends and develop account-level strategies.
• Identify and escalate complex reimbursement issues and access barriers appropriately.
• Provide education using approved resources and materials, within program, compliance, and patient privacy guidelines; do not provide clinical advice.
• Manage territory activity, prioritize accounts, and document field activity accurately.
• Deliver in-person and virtual presentations to healthcare professionals and office staff.
• Provide insights that help improve the provider access experience.

Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
• Telehealth and Employee Assistance Program (EAP) services.
• Company match on Health Savings Account contributions.
• Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000.
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability.
• 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting.
• Paid Time Off (PTO) and Sick Leave.
• Nine paid holidays plus two floating holidays.
• Opportunities for advancement and personal and professional growth.
• Inclusive workplace and mission-driven culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level