Field Reimbursement Manager (FRM) - Rockies

Otsuka Pharmaceutical Co., Ltd.•Salt Lake City, UT
•$150,034 - $224,250

About The Position

The Field Reimbursement Manager (FRM) serves as a subject-matter expert on reimbursement, access, and coverage issues for Otsuka products, primarily in Nephrology and potentially in other therapeutic areas. The role acts as a liaison between healthcare providers, internal teams, and external stakeholders to facilitate appropriate patient access to products. The position is field-based, with 60–70% of time spent interacting with stakeholders at various care sites, and requires up to 60–70% domestic travel.

Requirements

  • Bachelor's degree required.
  • Minimum of 5 years of pharmaceutical industry experience; payer policy and reimbursement focus is preferred.
  • Strong knowledge of Centers for Medicare & Medicaid Services (CMS) policies and processes, especially Medicare Part D.
  • Experience in a Buy and Bill reimbursement environment.
  • Comprehensive understanding of U.S. healthcare system payer billing practices.
  • Proficiency in the MS Office suite.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and consultative abilities.
  • Self-directed, with outstanding organizational skills.
  • Ability to build and maintain strong relationships with internal and external customers.
  • Proficiency in delivering training and presentations.
  • Ability to travel domestically up to 60–70%.
  • Valid driver's license required.

Nice To Haves

  • At least 3 years of experience in benefit verifications, prior-authorization requirements, or equivalent experience in patient access, billing, and coding in rare disease.
  • Nephrology experience.

Responsibilities

  • Educate healthcare providers and their staff about access, coverage, reimbursement processes, claims submissions, and coding requirements.
  • Analyze payer criteria and provide product access expertise to healthcare offices.
  • Coordinate individual patient cases with Hubs, including patient support services and enrollment.
  • Collaborate with Field Sales, Specialty Pharmacy Accounts, and other matrix partners.
  • Manage daily field-based activities, spending 60–70% of time interacting with key stakeholders across various care sites.
  • Execute collaborative territory plans with internal and external stakeholders.
  • Review and educate offices on payer policies, including prior authorization requirements.
  • Provide internal teams with feedback on local payer trends and access issues.
  • Assist with resolving patient-specific coverage challenges when requested by healthcare providers.

Benefits

  • Comprehensive medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription drug coverage
  • Company-provided basic life insurance
  • Accidental death and dismemberment insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Tuition reimbursement
  • Student loan assistance
  • Generous 401(k) match
  • Flexible time off
  • Paid holidays
  • Paid leave programs
  • Other company-provided benefits
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