Director, Field Reimbursement (FRM)
About The Position
The Director, Field Reimbursement Manager leads a team of field reimbursement professionals responsible for provider-facing reimbursement education, identifying access barriers, and providing compliant access solutions. The role requires people leadership, cross-functional collaboration, and deep expertise in U.S. reimbursement pathways. It reports into Market Access leadership and works closely with Commercial, Medical, Compliance, Legal, Trade, and Family Services teams. The Director leads and executes access and reimbursement strategy, provides strategic oversight of provider-facing access support, identifies payer-related access challenges, and serves as a senior subject matter expert on coverage, prior authorization, appeals, and reimbursement pathways. The role includes coaching and developing the FRM team, setting expectations, supporting professional development, and ensuring consistent processes and compliance. It is also a player-coach position, with selective involvement in complex or escalated cases and management of a small FRM geography. The position partners across functional teams, shares de-identified field insights, and contributes to access strategies, tools, and materials. It ensures activities follow company policies and applicable laws, including HIPAA and OIG guidance, and that patient information is handled appropriately. This is a U.S.-based field role requiring approximately 60% domestic travel based on business needs.
Requirements
- Bachelor’s degree required.
- 8–10+ years of experience in the biotech or pharmaceutical industry, focused on reimbursement, market access, or patient services.
- Demonstrated experience leading, coaching, or developing field-based access or reimbursement teams.
- Strong understanding of U.S. payer environments, including commercial and government plans.
- Experience working with specialty pharmacies and patient services hubs.
Nice To Haves
- MBA or pharmacy background experience.
- Rare disease experience.
- Product launch experience.
- Demonstrated curiosity and adaptability in adopting AI-powered tools and technologies.
Responsibilities
- Lead and execute access and reimbursement strategy aligned with BridgeBio objectives.
- Provide strategic direction and oversight for provider-facing reimbursement and access support.
- Identify access challenges across payer environments and drive compliant solutions.
- Serve as a senior subject matter expert on payer coverage, prior authorization, appeals, and reimbursement pathways.
- Lead, coach, and develop a team of Field Reimbursement Managers.
- Establish performance expectations, provide ongoing feedback, and support professional development.
- Ensure consistent execution of access processes, tools, and compliance standards.
- Foster a collaborative, family-focused, and accountable team culture.
- Maintain selective involvement in high-priority, complex, or escalated access and reimbursement cases.
- Provide hands-on expertise when senior leadership support is required and model compliant field execution.
- Manage a small FRM geography, including day-to-day functions commensurate with the FRM role.
- Partner with Commercial, Medical, Family Services, Compliance, Legal, Trade, and Market Access teams.
- Share de-identified field insights related to payer trends, access barriers, and process gaps.
- Contribute to the development and refinement of access strategies, tools, and field materials.
- Ensure access and reimbursement activities comply with company policies and applicable laws, including HIPAA and OIG guidance.
- Maintain appropriate handling of patient information and ensure compliant, non-promotional engagement.
Benefits
- Market-leading compensation, annual performance bonus, and company equity.
- 401(k) with employer match.
- Employee Stock Purchase Program (ESPP).
- Pre-tax commuter benefits for transit and parking.
- Referral bonus for hired candidates.
- Subsidized lunch and parking on in-office days.
- 100% employer-paid medical, dental, and vision premiums for employees and dependents.
- Health Savings Account with annual employer contributions and Flexible Spending Accounts.
- Fertility and family-forming benefits.
- Expanded mental health support, including therapy and coaching resources.
- Hybrid work model with flexibility.
- Flexible, take-what-you-need paid time off and company-paid holidays.
- Paid medical and parental leave.
- Skill development, continuous education, and professional development programs.
- Career pathing, internal mobility, financial rewards, peer-to-peer recognition, and growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Director
