Field Reimbursement Executive - Hartford
About The Position
The Field Reimbursement Executive supports timely and successful patient access to prescribed UCB medications by educating healthcare providers on how to navigate payer barriers. The role bridges prescribers’ clinical decisions and patients’ initiation of treatment. It supports sites of care on local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. This is a non-promotional field role within UCB’s Market Access, Access and Reimbursement Department, serving the Hartford, Connecticut territory. The executive supports Dermatology accounts that prescribe UCB medicines, with particular focus on new-account experiences and positive outcomes for accounts and patients. The role partners with office staff to establish functional processes and improve operations. It monitors patient access cases, coordinates with HUB and specialty pharmacy partners, helps resolve operational issues, and collaborates with internal stakeholders and field colleagues. It also leads field-based education and initiatives when payer changes affect access.
Requirements
- Bachelor’s degree.
- At least 8 years of experience in biopharmaceutical or related fields, including market access-related positions, sales, sales leadership, learning and development/training, Medical Affairs (MSL), Thought Leader Liaison (TLL), marketing, patient services, account management, or reimbursement/patient access experience in specialty pharmacies, academic medical centers/IDNs, hub service vendors, or healthcare provider settings.
- At least 4 years of experience in coverage/access, reimbursement, or account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
- Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
- Must reside within the assigned territory.
Nice To Haves
- Experience in Dermatology, Rare Diseases, Oncology, Immunology, or another therapeutic area requiring advanced medical knowledge and complex treatment support.
- Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
- Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
- Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
- Project management experience.
- Knowledge of U.S. payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, specialty pharmacies, CMS policies (especially Medicare Parts B and D), and Medicaid fee-for-service and managed plans.
Responsibilities
- Support Dermatology accounts prescribing UCB medicines, with an enhanced focus on new-account experiences and positive account and patient experiences.
- Educate and partner with office staff to embed functional processes and pursue operational improvements supporting patient care.
- Monitor data dashboards and communicate with internal and external partners to intervene when an individual patient’s access to medicine is at risk.
- Work with HUB case managers to ensure accounts and patients are supported and that patients are on track to receive their medicine.
- Monitor HUB cases to ensure authorizations, appeals, and shipments meet expectations, requirements, and milestone deadlines; identify operational issues and support a smooth transition from bridge to commercial specialty pharmacy.
- Partner with the internal SP NAE team to escalate cases requiring specialty pharmacy intervention, respond to field-support requests, and interact with external specialty pharmacy account managers when requested by an office.
- Educate and support IDN and Academic Medical Center specialty pharmacies so their internal processes help patients receive UCB medicines.
- Collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices, solve problems, and escalate payer-related issues.
- Lead field-based initiatives when payer changes affect local, regional, or national markets; educate accounts about changes and steps to support patients.
Benefits
- Hybrid-first work approach, with 40% of time spent in the office unless the role description or nature of the position specifies otherwise.
- Caring and supportive culture focused on inclusion, respect, and equal opportunities.
- Opportunities to grow and shape a career path.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
