Field Reimbursement Executive - Austin
About The Position
The Field Reimbursement Executive supports timely and successful patient access to prescribed UCB medications by educating healthcare providers on navigating payer barriers. The role bridges prescribers’ clinical decisions and patients’ treatment initiation, supporting sites of care with local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. It is a non-promotional role within UCB Market Access, Access and Reimbursement, and serves accounts throughout the assigned Austin, Texas territory. The executive supports Dermatology accounts that prescribe UCB medicines, with particular focus on new-account experiences and embedding effective processes in offices. The role monitors access cases, works with HUB and specialty pharmacy partners, collaborates with internal commercial and field access colleagues, and leads field-based responses to payer changes that affect patient access.
Requirements
- Bachelor’s degree.
- At least 8 years of experience in biopharmaceutical or related fields, including market access-related positions, sales, sales leadership, learning and development/training, medical affairs (MSL), thought leader liaison (TLL), marketing, patient services, account management, or reimbursement and/or patient access in a specialty pharmacy, academic medical center/IDN, hub service vendor, or healthcare provider setting.
- At least 4 years of experience in coverage/access, reimbursement, or account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
- Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
- Must reside within the assigned territory.
Nice To Haves
- Experience in Dermatology, Rare Diseases, Oncology, Immunology, or another therapeutic area requiring advanced medical knowledge and complex medical treatment support.
- Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
- Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
- Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
- Project management experience.
- Knowledge of U.S. payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, Specialty Pharmacies, CMS policies (especially Medicare Parts B and D), and Medicaid fee-for-service and managed programs.
Responsibilities
- Support Dermatology accounts prescribing UCB medicines, with an enhanced focus on new-account experiences and positive account and patient experiences.
- Educate and partner with office staff to establish functional processes and identify continual operational improvements in patient care.
- Monitor data dashboards and communicate with internal and external partners to intervene in escalated cases where patient access to medicine is at risk.
- Work with HUB case managers to ensure accounts and patients are supported, patients remain on track to receive medicine, and authorizations, appeals, shipments, and milestone deadlines meet expectations.
- Identify operational issues in HUB cases and support smooth transitions from bridge programs to commercial specialty pharmacies.
- Partner with the Specialty Pharmacy NAE team to escalate cases requiring intervention and respond to specialty pharmacy requests for field support.
- Interact with external specialty pharmacy account managers and support IDN and Academic Specialty Pharmacies when requested by offices.
- Collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices and address payer-related issues.
- Lead field-based initiatives in response to payer changes affecting local, regional, or national markets, educating accounts about changes and steps to support patients.
Benefits
- Hybrid-first work approach, with 40% of time spent in the office unless otherwise stated or precluded by the nature of the position.
- A caring and supportive culture where employees are included, respected, and have equal opportunities.
- Opportunities for growth and freedom to develop a career path.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
