Field Readiness Manager

Compass • Austin, TX

15h • Onsite

About The Position

The CIH Inventory & Leads Program serves as the primary engine for capturing and converting high-intent consumer traffic into real estate transactions. Through strategic partnerships with Redfin.com and Rocket Mortgage, the program delivers a diversified lead pipeline to agents, including high-volume web inquiries and “finance-first” pre-qualified buyers. As a Field Readiness Manager, you are responsible for ensuring inventory and lead programs are effectively translated into field understanding by aligning strategy, execution, and adoption. You will work at the intersection of Strategy, GTM, and Brokerage Leadership, in close partnership with L&D, Communications, Operations, and regional leadership (RVPs, DOOs) to ensure programs are clearly positioned, operationally executable, and adopted in the field. This is a role focused on driving consistent, high-quality field execution, ensuring marketplace strategies translate into aligned actions, strong adoption, and measurable progress toward goals, while maintaining field readiness at launch and continuously improving programs through structured feedback and cross-functional collaboration.

Requirements

• Strategic operator who can translate vision into field execution
• Strong cross-functional leader, comfortable influencing without direct authority
• Experience in real estate field operations, GTM strategy, or large-scale program rollout
• Excellent communicator with ability to simplify complexity for diverse audiences
• Strong synthesis and pattern recognition skills
• High ownership mindset with a bias toward action and outcomes

Responsibilities

• Partner with L&D, brokerage and GTM stakeholders to translate program strategy into field-ready execution plans
• Align messaging, workflows, and expectations across: PMO Communications Field Leadership (RVPs, DOOs, Sales Managers) Performance Advisors, CIH Leads
• Ensure programs are operationally sound and field-ready prior to launch
• Partner with Business Consultants, RVPs and DOOs as a strategic counterparts
• Ensure field leaders and supporting teams are equipped to drive consistent execution across offices
• Monitor how programs are being implemented and drive alignment when inconsistencies emerge across regions
• Establish structured mechanisms to gather feedback from the field
• Identify patterns in adoption, confusion, and friction
• Distinguish between: Messaging gaps Operational breakdowns Product issues
• Translate field signal into clear, prioritized insights for Strategy and Product teams
• Serve as the connective layer across: Strategy GTM (Comms, Ops) Product / PMO Field Leadership
• Ensure feedback results in action, primarily through Business Consultants, and close the loop by driving updates back into the field with clarity and consistency
• Drive ongoing refinement of programs based on field performance and feedback
• Partner with Business Consultants, GTM stakeholders to evolve messaging, materials, and workflows
• Support re-deployment of program updates with clear expectations for the field
• Ensure iteration cycles are fast and impactful
• Evaluate how programs impact: Adoption and engagement Agent behavior Conversion outcomes
• Surface insights that connect execution quality to business performance
• Provide leadership with a clear view of what’s working, what’s not, and why

Benefits

• Participation in our incentive programs (which may include eligible cash, equity, or commissions)
• Paid vacation, holidays, sick time, parental leave, and recharge leave
• Medical, tele-health, dental and vision benefits
• 401(k) plan
• Flexible spending accounts (FSAs)
• Commuter program
• Life and disability insurance
• Maven (a support system for new parents)
• Carrot (fertility benefits)
• UrbanSitter (caregiver referral network)
• Employee Assistance Program
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees