Field Quality Engineer

Ford Motor CompanyChicago, IL
Onsite

About The Position

Within Product Development (PD), the Field Quality Engineering (FQE) team plays a critical role connecting real-world customer experiences with engineering solutions. This team operates at the intersection of customers, dealers, and engineering—ensuring that emerging issues are rapidly identified, accurately understood, and resolved at their root cause. We are seeking highly technical, hands-on engineers who thrive in dynamic environments and are passionate about solving real-world problems to build this new team. These roles will be deployed in close proximity to key Ford manufacturing facilities across Michigan, Kentucky, Illinois, and Missouri. Positioning Field Quality Engineers near these hubs enables rapid response to dealer-reported concerns in regions with strong Ford vehicle population, while also providing direct exposure to manufacturing processes. This proximity is critical to accelerating issue resolution, strengthening collaboration between field and plant teams, and ensuring engineers develop a deep understanding of how.

Requirements

  • Highly technical
  • Hands-on engineers
  • Thrive in dynamic environments
  • Passionate about solving real-world problems

Responsibilities

  • Connecting real-world customer experiences with engineering solutions.
  • Operating at the intersection of customers, dealers, and engineering.
  • Rapidly identifying emerging issues.
  • Accurately understanding emerging issues.
  • Resolving emerging issues at their root cause.
  • Responding rapidly to dealer-reported concerns.
  • Providing direct exposure to manufacturing processes.
  • Accelerating issue resolution.
  • Strengthening collaboration between field and plant teams.
  • Developing a deep understanding of manufacturing processes.
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