Field Quality Engineer Supervisor
About The Position
Within Product Development (PD), the Field Quality Engineering (FQE) team plays a critical role connecting real-world customer experiences with engineering solutions. This team operates at the intersection of customers, dealers, and engineering—ensuring that emerging issues are rapidly identified, accurately understood, and resolved at their root cause. Ford's Vehicle Hardware Engineering teams are using Design Thinking & User Experience methods to deliver breakthrough products and services that will delight customers. Employees are focused on bringing innovative, exciting, and sustainable ideas to life, from autonomy and electrification to smart mobility technologies. This position will lead a team of remotely deployed engineers across the United States initially in close proximity to key Ford manufacturing facilities across Michigan, Kentucky, Illinois, and Missouri. Positioning Field Quality Engineers near these hubs enables rapid response to dealer-reported concerns in regions with strong Ford vehicle population, while also providing direct exposure to manufacturing processes. This proximity is critical to accelerating issue resolution, strengthening collaboration between field and plant teams, and ensuring engineers develop a deep understanding of how production influences in-market quality.
Requirements
- Highly technical leader
- Passionate about solving real-world problems
- Thrive in dynamic environments
Responsibilities
- Lead a team of remotely deployed engineers across the United States.
- Ensure emerging issues are rapidly identified, accurately understood, and resolved at their root cause.
- Connect real-world customer experiences with engineering solutions.
- Strengthen collaboration between field and plant teams.
- Ensure engineers develop a deep understanding of how production influences in-market quality.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
