Field Property Claims Adjuster: Del Rio, TX

Farmers Insurance•Del Rio, TX

3d•Remote

About The Position

Farmers is hiring a Field Property Claims Adjuster for the Del Rio, Texas area. The position is remote but requires field travel to and from policyholder homes; candidates must reside within 50 miles of the assigned territory. The starting wage is $26.01 per hour or higher, with potential additional compensation based on relevant experience and transferable skills. The adjuster conducts virtual and on-site investigations, assesses property damage and liability, evaluates losses, and negotiates fair claim settlements. The role uses claims-handling software, a company car, and a laptop to assess damage and prepare estimates in a paperless environment. The adjuster also identifies possible subrogation opportunities, reports suspected theft, fraud, or arson to appropriate agencies, and represents the company professionally in interactions with the public and claim-related stakeholders. The role includes paid training through the University of Farmers and may offer growth and management opportunities. Although it is not a catastrophe-specific role, employees are expected to participate in one to three catastrophe deployments per year. Employees assigned to the Catastrophe team may be required to travel away from home for a specified period, usually about 23 days.

Requirements

High school diploma or equivalent.
Excellent customer service experience.
Excellent oral and written communication skills.
Computer literacy, including MS Word, Excel, and Outlook.
Proficiency with smartphones and applications.
Willingness to learn insurance policies and property damage assessment to determine how coverage applies to a loss.
Outgoing personality and comfort interacting with a wide variety of people.
Valid driver's license and bondable status.
Pass a Motor Vehicle Record background check.
Willingness and ability to climb ladders and inspect roofs, including working on rooftops multiple times per day.
Willingness and ability to work in small, confined damaged spaces such as attics and crawlspaces.
Achieve a minimum passing score on all claims training exams.
Reside within 50 miles of the designated Del Rio, Texas territory.
Commit to one to three catastrophe deployments per year.

Nice To Haves

Customer service experience in a retail environment is preferred.
Construction or insurance experience is highly desirable and preferred.

Responsibilities

Conduct virtual and on-site investigations, including visits to policyholders’ residences, to assess property damage, determine liability, evaluate losses, and negotiate fair settlements.
Use claims-handling software, a company car, and a laptop to evaluate damage and write estimates in a paperless environment.
Evaluate and report potential subrogation opportunities.
Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Work independently and perform duties that directly affect management outcomes.
Represent the company in public interactions and maintain a professional demeanor consistent with management standards.
Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use customer service skills to negotiate claim settlements with policyholders.
Perform additional duties as assigned.
Promote safety and comply with applicable company safety and ergonomic standards.

Benefits

Paid training through the University of Farmers.
401(k).
Medical insurance.
Dental insurance.
Vision insurance.
Health Savings and Flexible Spending Accounts.
Life insurance.
Paid Time Off.
Paid parental leave.
Tuition assistance.
Bonus opportunity based on company and individual performance.
Competitive starting salary.
Potential growth and management opportunities through education, mentorship programs, and leadership.