Field Operations Supervisor

DSI Security Services • Panama City, FL

1h • Hybrid

About The Position

DSI Security Services is hiring a Field Operations Supervisor to support its Panama City, FL locations. This role is for a hands-on leader who excels in the field and also supports branch-level operations, recruiting, and compliance. The Field Operations Supervisor oversees daily field operations, ensuring security officers provide high-quality service according to client needs and company policies. This role also assists with scheduling, onboarding, recruiting coordination, and administrative tasks, acting as a key link between the branch office, field personnel, and clients.

Requirements

• Minimum 21 years of age
• High school diploma or equivalent
• Valid driver’s license with reliable transportation and means of communication
• Ability and willingness to travel locally (approximately 25%)
• Must pass all required background checks and drug screenings
• Must meet all applicable state and licensing requirements
• Strong customer service orientation with excellent written and verbal communication skills
• Ability to perform routine foot patrols, moderate lifting, and work in all weather conditions
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Ability to work within applicant tracking systems (ATS) and other back-office software
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize in a fast-paced environment

Nice To Haves

• Prior military or law enforcement experience highly preferred
• Security experience: 2 years (preferred)

Responsibilities

• Maintain a safe and secure environment for clients, employees, and the public
• Supervise assigned posts through site visits, inspections, and officer coaching
• Observe, correct, and report hazards, incidents, and operational concerns
• Ensure compliance with client requirements, post instructions, and internal safety policies
• Respond promptly to emergencies, call-offs, and operational issues
• Provide coaching, mentoring, and corrective action to security personnel as needed
• Maintain accurate reports and documentation using Microsoft Office and internal systems
• Support scheduling, onboarding, and compliance tracking activities
• Assist with recruiting coordination and new-hire onboarding processes
• Collaborate closely with branch leadership to ensure operational continuity and service excellence

Benefits

• 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED