Field Operations Supervisor

DSI Security Services•Dothan, AL

1h•Hybrid

About The Position

DSI Security Services is hiring a Field Operations Supervisor to support their Dothan, AL branch. This role is for a hands-on leader who excels in field support while also contributing to branch operations, recruiting, and compliance. The Field Operations Supervisor is responsible for overseeing daily field operations, ensuring security officers provide high-quality service according to client needs and company policies. Beyond field supervision, this role assists with branch operations, including scheduling, onboarding, recruiting coordination, and administrative tasks. The Field Operations Supervisor acts as a crucial link between the branch office, field staff, and clients.

Requirements

Minimum 21 years of age
High school diploma or equivalent
Valid driver’s license with reliable transportation and means of communication
Ability and willingness to travel locally (approximately 25%)
Must pass all required background checks and drug screenings
Must meet all applicable state and licensing requirements
Strong customer service orientation with excellent written and verbal communication skills
Ability to perform routine foot patrols, moderate lifting, and work in all weather conditions
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
Ability to work within applicant tracking systems (ATS) and other back-office software
Strong organizational skills with attention to detail
Ability to multitask and prioritize in a fast-paced environment

Nice To Haves

Prior military or law enforcement experience highly preferred
Security experience: 2 years (preferred)

Responsibilities

Maintain a safe and secure environment for clients, employees, and the public
Supervise assigned posts through site visits, inspections, and officer coaching
Observe, correct, and report hazards, incidents, and operational concerns
Ensure compliance with client requirements, post instructions, and internal safety policies
Respond promptly to emergencies, call-offs, and operational issues
Provide coaching, mentoring, and corrective action to security personnel as needed
Maintain accurate reports and documentation using Microsoft Office and internal systems
Support scheduling, onboarding, and compliance tracking activities
Assist with recruiting coordination and new-hire onboarding processes
Collaborate closely with branch leadership to ensure operational continuity and service excellence