Field Operations Specialist (Charleston & Mt. Pleasant, SC)

AirGarage • Charleston, SC

6d • $22 - $22 • Onsite

About The Position

AirGarage is hiring a part-time, hourly Field Operations Specialist to provide on-site coverage at parking lots or garages in the Charleston and Mt. Pleasant markets. The role is employed by TalentBurst, AirGarage’s Employer of Record partner, and works as part of the AirGarage field team. Driving between Mt. Pleasant and Charleston approximately once per shift is required.

The specialist patrols assigned parking properties on foot, checks parked vehicles, verifies payment using AirGarage’s Space Force app, and issues citations when needed. They also help customers understand how to pay and may cover multiple locations. Depending on the assigned property, the role may additionally include light cleanup, vendor coordination, ground-level signage assistance, or directing traffic during events.

The position requires outdoor work in a parking lot or garage environment, being on your feet for several hours, a modern smartphone with a reliable data plan, reliable transportation, and successful completion of background and motor vehicle record checks. Afternoon and nighttime availability, as well as weekend availability, is needed.

Requirements

• Previous customer service, security, or parking operations experience is a plus but is not required; training on tools and processes is provided.
• Ability to be on your feet for several hours at a time outdoors in a parking lot or garage environment.
• Own a modern smartphone with a reliable data plan to operate the Space Force enforcement software.
• Reliable transportation to and from assigned locations.
• Strong time-management skills and ability to work independently without direct on-site supervision.
• Positive, professional attitude when engaging with customers and property stakeholders.
• At least 18 years of age and authorized to work in the United States.
• Successful completion of a standard background check.
• Valid driver’s license.
• Successful completion of a motor vehicle record check.
• Availability for afternoons and nights, plus weekends.
• Willingness and ability to drive between Mt. Pleasant and Charleston about once per shift.

Nice To Haves

• Previous experience in customer service, security, or parking operations.

Responsibilities

• Patrol assigned parking lots or garages on foot and check parked vehicles; the role does not involve moving cars.
• Provide coverage across multiple locations in the assigned area as needed.
• Use the Space Force app on a smartphone to scan license plates and verify active payment.
• Issue citations to vehicles that have not paid through the app and leave a physical notice when needed.
• In some markets, immobilize repeat violators by using a vehicle boot.
• Help customers understand how to pay, including walking them through the app.
• Depending on the assigned location, pick up light trash and litter.
• Depending on the assigned location, coordinate with outside vendors on maintenance needs.
• Depending on the assigned location, assist with hanging or moving ground-level signage.
• At some locations, direct traffic into the lot, particularly during events, and answer customer questions about pricing.

Benefits

• Medical, dental, and vision insurance plans for full-time team members working 30 or more hours per week.
• Eligibility to enroll in a company 401(k) plan.
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
• Growth opportunities within the company.
• Autonomy and ownership of workflow and assigned property standards.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed