Field Operations Specialist - Autonomous Robots

Turf Tank

22h • Onsite

About The Position

We’re looking for a Field Operations Specialist based in Florida (ideally near Orlando) to support deployment, customer onboarding, and field performance of autonomous equipment. This is a hands-on, field-first role. You’ll be on-site with customers, solving real problems, training users, and making sure the equipment performs where it actually matters — in the field. While this role is based in Florida, travel will be frequent and can extend beyond the region as needed. There’s a high level of independence in this role. Not everything will be perfectly defined, and that’s intentional. You’ll play a key part in how field operations are executed and improved over time.

Requirements

• Experience in field service, installation, or technical support
• Strong customer-facing communication skills
• Technical aptitude (robotics, small engines, mechatronics, or similar)
• Experience working with software-controlled or automated equipment
• A proactive, problem-solving mindset
• Must be located in Florida (ideally near Orlando) or be willing to relocate
• Overnight travel up to 80%
• Day travel up to 90%
• Valid driver’s license with a clean driving record
• Ability to pass motor vehicle and background checks
• Work independently without needing constant direction
• Troubleshoot problems across mechanical, electrical, and software systems
• Communicate clearly with both technical and non-technical users
• Adapt when priorities shift, or things don’t go as planned
• Represent the company confidently in front of customers
• Collaborate with teams across different functions and time zones

Responsibilities

• Lead on-site equipment setup, configuration, and customer training
• Troubleshoot mechanical, electrical, and software issues in real time
• Support demos, pilots, and customer-facing engagements
• Identify issues, patterns, and opportunities based on field experience
• Partner with internal teams to improve performance and execution
• Help refine how work gets done in the field

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed