Food Service Field Operations Manager in Food Nutrition Service

Charles County Public Schools•La Plata, MD

5d•Onsite

About The Position

The Field Operations Manager will provide consistent feedback on food service operations by observing and participating in daily meal service. Under the direction of the Supervisor of Food Services, this role assists in the development and planning of menus that provide nutritional balance and appetizing foods while adhering to federal, state, and local regulations. The position provides technical advice and recommendations to the food services operation, collects nutritional information on products, and generates computer-based analysis of all menus. The Field Operations Manager supports the goals and objectives of the division and provides technical expertise. This role involves supervision of various aspects of the food service operation in schools, including providing operational guidance, assistance, development, and implementation of standards and related services. The position ensures that the policies and procedures of the Food Services Department are properly implemented and may fulfill supervisor duties on a short-term temporary basis when necessary.

Requirements

Associate’s degree, preferably in Hospitality Management, Nutrition or Culinary Arts.
5 years of experience in food service management or Certified Dietary Managers, or certification from other food service management trade organizations.
Working knowledge of Health Department Regulations and HACCP procedures.
Working knowledge of COMAR, State of Maryland Health Department, USDA and MSDE regulations concerning child nutrition.
Ability to administer food service programs, including supervision and instruction of employees.
Demonstrated proficiency in Microsoft Word, Excel, Outlook, and Power Point.
Ability to use a point of service (POS) system.
Excellent oral, written and human relation skills.
Proven ability to work with a minimum of direct supervision and to carry a project to its completion.
Proven ability to exercise good judgment in making decisions.
Ability to lift and carry up to 50 lbs.
Must obtain, within 12 months, Serv Safe certification, must maintain certification.

Nice To Haves

2 years of experience in supervising food service operations, knowledge of institutional or contract food service programs, or restaurant management preferred.
Credentialed as a School Nutrition specialist (SNS) from the School Nutrition Association preferred but not required.
Certification may be substituted for the degree.

Responsibilities

Provide consistent feedback on food service operation by observing and participating in daily meal service.
Assist in development and planning of menus that provide nutritional balanced and appetizing foods while adhering to federal, state, and local regulations.
Provide technical advice and recommendations to the food services operation.
Collect nutritional information on products.
Provide computer generated analysis of all menus.
Support the goals and objectives of the division and provide technical expertise.
Provide supervision of various aspects of the food service operation in the schools.
Provide operational guidance, assistance, development and implementation of standards and related services.
Assure the policies and procedures of the Food Services Department are being properly implemented.
Fulfill supervisor duties on a short-term temporary basis when necessary.
Support the selection of food service managers and food service assistant managers.
Provide feedback on kitchen operations to the Supervisor of Food Services through the use of the Site Inspection Reports and field audits.
Provide directions to the food service personnel on Food Services policies and procedures.
Prepare reports using Microsoft Office.
Provide support to field operations, including summer programs, as needed.
Perform on-site administrative reviews as required by state and federal regulations.
Conduct training, on-site, to ensure proper preparation and presentation of menu items.
Visit school food service operations and complete Site Inspection Reports.
Provide feedback and training to food service personnel.
Participate in the scheduling and interviewing of potential candidates.
Coordinate training activities for Food Service.
Complete assignments from Supervisor of Food Services including the operation of kitchens when necessary.
Conduct required edit checks, review after school snack programs at participation sites.
Conduct required edit checks, review at risk supper programs at participation sites.
Respond outside of normal work hours for emergencies.
Complete field audits as required by MSDE and directed by the Supervisor of food services.
Plan and coordinate the summer feeding programs.
Maintain nutrition analysis software with up-to-date information and accurately enter nutritional and allergen data.
Collect nutritional information on products, provide computer generated analysis of all menus and interpret dietary guidelines.
Support and participate in community outreach and marketing.
Formulate and implement a training program to meet the immediate and long-range needs of the department, including planning and conducting related training workshops.
Perform related work as required by the Supervisor of Food Services.
Attend occasional evening and overnight meetings.
Operate system vehicle for transportation during working hours.
Develop procedures for introduction of new products and systems; conduct cost effectiveness studies.
Recommend the selection of food for appropriate quality, test, texture, price, acceptability and appearance to be used in the food services program.
Attend continuing education, in sufficient quantity to maintain current credentialing requirements.
Visit school cafeteria, check operations and provide feedback. A Site Inspection Report would be completed on-site and a copy provided to the kitchen manager, school principal and Supervisor of Food Services. Included in this report are inspections of food temperatures, proper menu, food quality procedures, customer service standards and sanitation levels and compliance with federal, state and local regulations.
Complete audit of meal eligible students, reviewing applications and crosschecking with cafeteria database.