Field Operations Manager

Jackson Pool Surfaces•Grandview, MO

3d•$70,000 - $90,000•Onsite

About The Position

Join the Experts in Pool Surfacing and Renovation At Jackson Pool Surfaces, we believe pool surfacing is more than a job - it's a craft. Based in Grandview, Missouri, we specialize in delivering high-quality pool resurfacing and renovation services, providing an outstanding customer experience from the initial call to the final walkthrough. We are seeking a dependable team member who ensures high-quality work, leads others effectively, and delivers all tasks and projects on time with a strong focus on exceptional client satisfaction. Role Summary: The Field Operations Manager is responsible for overseeing active pool renovation projects and supporting daily field operations. This role coordinates crews across multiple job sites and ensures work is completed safely, efficiently, and in accordance with company quality standards and project specifications. The Field Operations Manager provides on-site leadership, monitors project progress, and addresses issues in real time to keep work on schedule. This role requires hands-on construction knowledge, strong attention to detail, and the ability to manage multiple projects and priorities simultaneously. This role serves as a key point of coordination in the field, ensuring alignment between crews, project requirements, and operational expectations.

Requirements

3+ years of experience in construction, renovation, or a related trade; relevant pool experience is preferred
Previous experience in a leadership or supervisory role
Solid understanding of job sequencing and construction quality standards
Strong problem-solving skills in a field-based environment
Clear communication skills, with the ability to work effectively with both field crews and office staff
Proficient with workplace technology, including CRM systems, Microsoft Teams, Outlook, and other mobile and office applications, with the ability to use technology effectively to communicate, manage projects, and complete daily job responsibilities
Valid driver's license and ability to travel between job sites
Bilingual in English and Spanish required

Nice To Haves

Relevant pool experience is preferred

Responsibilities

Manage multiple concurrent pool renovation projects, coordinating crews, schedules, and resources to ensure timely, high-quality project completion
Lead crews and provide clear direction on work execution, productivity, and quality standards
Monitor project timelines and adjust as needed to keep work on schedule
Lead field quality assurance by conducting inspections throughout each phase of construction to ensure work meets company quality standards and project specifications
Identify deficiencies, implement corrective actions, and hold team members accountable for consistent workmanship and quality through project completion
Coordinate with internal teams to ensure job sites are prepared with the materials, equipment, and labor needed for efficient execution
Train, coach, and provide real-time feedback to team members on proper techniques, safety practices, and company expectations
Communicate project progress, risks, and updates to leadership
Ensure job sites are maintained in a clean, organized, and safe condition in accordance with company standards and safety requirements
Ensure proper use and care of materials, tools, and equipment
Support final walkthroughs and ensure projects are completed to standard
Collect field measurements, photographs, site conditions, and project specifications to support accurate estimating, quoting, and scope development for renovation projects and add-on work
Monitor labor, materials, and crew performance to support efficient project delivery, cost control, profitability, and reduction of waste or rework