Field Operations Manager, Field Reporting

Neurocrine Biosciences • San Diego, CA

1d

About The Position

Manages and optimizes our field reimbursement systems, ensuring accurate data management, vendor coordination, and providing comprehensive support to our field teams.

Requirements

• Bachelor's degree in Information Technology, Business or a relevant field AND 6+ years of experience with significant years of experience with Specialty Pharmacy data & processes, sales analytics and operations experience within the biotechnology/pharmaceutical industry. OR Master's degree AND 4+ years of similar experience.
• Strong expertise and proven experience working with specialty pharmacy processes and data.
• Experience with HUB processes.
• Proven experience in managing field reimbursement systems within the neuro/psych fields.
• Proven experience in developing and implementing field reporting tools, with a strong understanding of best practices in the field.
• Demonstrated ability to build comprehensive and effective reports that meet the needs of sales teams and regional managers.
• In-depth knowledge of field reporting methodologies and data visualization techniques.
• Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines.
• Works to improve tools and processes within functional area.
• Developing reputation inside the company as it relates to area of expertise.
• Ability to work as part of and lead multiple teams.
• Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams.
• Excellent computer skills.
• Excellent communications, problem-solving, analytical thinking skills.
• Sees broader picture, impact on multiple departments/divisions.
• Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency.
• Excellent project management skills.

Responsibilities

• Manage specialty pharmacy source data and business rules for field reporting, ensuring accurate data handling and usage.
• Oversee timely and accurate delivery of Field Reimbursement data into respective tools, and lead projects related to field-facing reimbursement systems.
• Review and ensure relevancy of data and reports within field-facing reimbursement systems, providing ad-hoc reports for key stakeholders and field users.
• Coordinate with cross-functional teams to ensure project objectives are met on time and within budget, and address and resolve data inquiries related to field reimbursement systems.
• Develop and deliver training programs for field reimbursement systems, and oversee the use and integration of industry tools to optimize field team use.
• Utilize business intelligence platforms to analyze and report on data, and develop dashboards and reports to support decision-making processes.
• Provide data education support to team members and key stakeholders, to ensure accurate data handling and usage.
• Partner with Data Management team to ensure timely and accurate delivery of Field Reimbursement data into respective tools.
• Manage relationships with vendors and lead projects related to field-facing reimbursement systems.
• Other duties as assigned.

Benefits

• Annual bonus with a target of 30% of the earned base salary
• Eligibility to participate in our equity based long term incentive program
• Retirement savings plan (with company match)
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Manager