Field Operations Assistant Manager

Qualdoc•Taneytown, MD

About The Position

The Field Operations Assistant Manager is a hands-on leadership role supporting field personnel and coordinating daily operations to ensure projects are completed safely and efficiently. The assistant manager works closely with supervisors, employees, customers, and business partners to manage field activities, resolve operational issues, and maintain equipment readiness. The role calls for leadership experience and a background in heavy equipment, industrial operations, construction, or a similar field.

Requirements

  • Previous experience supervising employees or managing field operations.
  • Knowledge of Department of Transportation (DOT) and Federal Railroad Administration (FRA) regulations.
  • Experience operating heavy machinery, including cranes, trucks, and excavators.
  • Ability to understand and interpret crane load charts and rigging requirements.
  • Strong organizational, communication, leadership, and problem-solving abilities.
  • Ability to coach employees, manage competing priorities, and make sound operational decisions.
  • Working knowledge of Microsoft Office and willingness to learn company-specific software.
  • Valid driver's license with a clean driving record.
  • Ability to successfully complete required safety training and certification programs.
  • Willingness to travel frequently and stay overnight as needed.
  • Availability for emergency call-outs and ability to report within one hour.
  • Comfort working outdoors in changing weather conditions.
  • Ability to work extended schedules, including weekends and holidays when necessary.
  • Physical ability to walk job sites, work in demanding field environments, and lift up to 50 lbs.
  • Willingness to take an active role in field operations rather than working exclusively in an office.

Nice To Haves

  • Background in railroad, construction, heavy equipment, or a related industry.
  • CDL Class A or B.

Responsibilities

  • Oversee field supervisors and guide them to ensure daily assignments and projects run smoothly.
  • Coordinate staffing, job assignments, schedules, and resources across multiple projects.
  • Track project progress, address delays, and help maintain budgets and customer requirements.
  • Provide on-site leadership, assist with operational challenges, and respond to urgent service requests.
  • Visit job sites to evaluate work quality, identify potential hazards, and reinforce safety procedures.
  • Ensure operations follow applicable DOT and FRA regulations, company policies, and safety standards.
  • Maintain communication with customers, contractors, business partners, and regulatory representatives.
  • Help recruit, train, mentor, and evaluate employees while supporting their professional development.
  • Assist with financial and administrative duties, including labor planning, budgeting, and forecasting.
  • Review payroll information, employee hours, equipment records, and project reports for accuracy.
  • Coordinate equipment inspections, servicing, repairs, and replacements to keep machinery ready for use.
  • Help strengthen customer relationships and identify opportunities for continued business growth.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Disability, life, and AD&D insurance
  • Paid time off and holidays
  • Job-related training and certification opportunities
  • Career development and advancement opportunities
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