Field Network Operations Engineer - LA
About The Position
We are seeking a Field Network Operations Engineer passionate about networking and eager to tackle challenging technical issues across unique, independent environments. In this senior role, you will lead on-site network buildouts throughout the United States, perform advanced network analyses, and support challenging customer issues. You will contribute to the mission of providing “Cybersecurity by Design,” helping ensure clients’ infrastructures are secure, efficient, and tailored to their needs. This is a full-time hybrid role with remote work flexibility and Los Angeles as the home base. The position requires routine travel within the Bay Area and throughout the United States, estimated at up to 50% as required for client projects. During non-travel periods, the role participates in a rotation focused on network operations, project management, and remote network support.
Requirements
- Must reside in the Los Angeles area.
- At least 5 years of experience configuring and maintaining network hardware, with a strong emphasis on Ruckus and experience with Palo Alto Networks, Juniper, Cisco, Aruba, or Meraki.
- At least 3 years leading LAN, WAN, and WLAN architecture and physical installation.
- Practical experience integrating network security measures; experience in an MSSP or MSP environment is preferred in the posting as an ideal context.
- Advanced understanding of Wi-Fi and wireless networking technologies, protocols, and RF design principles.
- Experience with predictive and physical site survey operations, processes, and tools, including Homina or Ekahau; radio optimization and channel planning.
- Deep expertise with networking hardware, tools, and software, and the ability to investigate, diagnose, and solve novel problems independently with minimal guidance.
- Strong analytical skills and a record of resolving complex, critical infrastructure and routing/switching issues under pressure.
- Exceptional communication skills and experience in client-facing roles, including explaining technical concepts to non-technical audiences.
- Ability to adapt to changing environments, travel requirements, and on-call rotations.
- Ability to lift and install IT equipment weighing up to 50 pounds, climb ladders for wireless access point installation, and work in varying indoor and outdoor environments.
Nice To Haves
- Bachelor’s or Master’s degree in Networking, Cybersecurity, Computer Science, or a related field.
- Certifications such as Network+, CCNP, CCIE, or CISSP.
- Proficiency in scripting languages such as Python or PowerShell for automation.
Responsibilities
- Configure, install, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points at locations throughout the United States.
- Participate in the design, planning, and implementation of LAN, WAN, WLAN, and data center network infrastructure projects.
- Perform on-site implementation, rack-and-stack work, and network hardware connections in indoor and outdoor conditions.
- Lead or serve as a key stakeholder for network deployments and deliver timely, detailed status reports to project stakeholders.
- Monitor network performance, identify bottlenecks, and implement solutions to optimize efficiency and availability.
- Implement and manage network security solutions, including firewalls, VPNs, intrusion detection and prevention systems, SIEM tools, endpoint protection, vulnerability management, and data loss prevention.
- Lead resolution of complex hardwired and wireless network problems, ISP and WAN connectivity issues, and security incidents.
- Coordinate and lead incident response for critical security events, working with clients and internal teams.
- Advise clients on cybersecurity best practices and infrastructure improvements.
- Prepare comprehensive reports on security incidents, threat analyses, and recommendations for clients and internal stakeholders.
- Mentor and guide Tier 1 and Tier 2 technicians, supporting professional growth and knowledge sharing.
- Lead initiatives to improve security processes, tools, and methodologies.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
