Field Network Operations Engineer - DC
About The Position
We are seeking a Field Network Operations Engineer to lead on-site network buildouts throughout the United States, perform advanced network analyses, and support challenging customer issues. In this senior role, you will contribute to providing “Cybersecurity by Design” by helping ensure client infrastructures are secure, efficient, and tailored to their needs. The role is full-time and hybrid, with remote work flexibility and Washington, D.C., as the home base. It includes routine travel within the Bay Area and throughout the United States, estimated at up to 50% as required for client projects. During non-travel periods, the role participates in a rotation focused on network operations, project management, and remote network support.
Requirements
- Must reside in the Washington, D.C. area.
- At least 5 years of experience configuring and maintaining network hardware, with a strong emphasis on Ruckus and experience with Palo Alto Networks, Juniper, Cisco, Aruba, or Meraki.
- At least 3 years leading LAN, WAN, and WLAN architecture and physical installation.
- Practical experience integrating network security measures, ideally in an MSSP or MSP environment.
- Advanced understanding of Wi-Fi and wireless networking technologies, protocols, and RF design principles.
- Experience with predictive and physical wireless site survey operations, processes, and tools, including Homina or Ekahau; radio optimization; and channel planning.
- Deep expertise with networking hardware, tools, and software, and ability to independently investigate, diagnose, and solve novel problems with minimal guidance.
- Strong analytical skills and a track record of efficiently resolving complex, critical infrastructure and routing/switching issues under pressure.
- Exceptional communication skills and experience in client-facing roles, including the ability to explain technical concepts to non-technical audiences.
- Ability to adapt to rapidly changing environments, travel requirements, and on-call rotations.
- Ability to lift and install IT equipment weighing up to 50 lbs, climb ladders to install wireless access points, and work in varying indoor and outdoor physical environments.
Nice To Haves
- Bachelor’s or Master’s degree in Networking, Cybersecurity, Computer Science, or a related field.
- Certifications such as Network+, CCNP, CCIE, or CISSP.
- Proficiency in scripting languages such as Python or PowerShell for automation.
Responsibilities
- Configure, install, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points at locations throughout the United States.
- Implement and connect network hardware on-site, including rack-and-stack work in indoor and outdoor conditions.
- Participate in the design, planning, and implementation of LAN, WAN, WLAN, and data center network infrastructure projects.
- Lead or serve as a key stakeholder for network deployments and provide timely, detailed status reports to project stakeholders.
- Monitor network performance, identify bottlenecks, and implement solutions to optimize network efficiency and availability.
- Implement and manage network security solutions, including firewalls, VPNs, intrusion detection and prevention systems, SIEM tools, endpoint protection, vulnerability management, and data loss prevention.
- Lead resolution of complex hardwired and wireless network issues, ISP and WAN connectivity problems, and security incidents.
- Coordinate and lead incident response for critical security events with clients and internal teams.
- Advise clients on cybersecurity best practices and infrastructure improvements.
- Produce reports on security incidents, threat analyses, and recommendations for clients and internal stakeholders.
- Mentor and guide Tier 1 and Tier 2 technicians, encouraging professional growth and knowledge sharing.
- Lead initiatives to improve security processes, tools, and methodologies.
- Participate in a rotation focused on network operations, project management, and remote network support during non-travel periods.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
