Field Meter Servicer

American Electric Power • Pharr, TX

3d

About The Position

Under general supervision, performs work involving disconnecting, reconnecting, removing, and installing single-phase and three-phase kilowatt-hour and demand meters not exceeding 260 volts, along with associated Advanced Metering Infrastructure (AMI) equipment. Reads meters and investigates irregular readings, non-responding AMI components, energy diversion, tamper alerts, and inactive usage. The role also involves contacting customers, performing single-phase meter tests, and assisting with meter inventory by inspecting, maintaining, servicing, packing, and transporting measurement and other assigned equipment. The employee provides assistance to first responders and Meter Electricians as required and performs related work, including overtime and call-out rotations, as requested.

Requirements

• High school diploma or General Equivalency Diploma (GED).
• Must possess and maintain a valid state driver's license.
• Recommended test results on the HireVue Meter Servicer Virtual Job Tryout; the online assessment is untimed and typically takes about 45 minutes.
• Acceptable written and verbal communication skills.
• Basic understanding of electricity.
• Must be available by telephone or by a company-provided pager or cell phone.
• Must have safe work habits and adhere to all company safety rules and practices.
• Must treat company and customer business as confidential.
• Must successfully complete required job demonstrations, examinations, or other training within the timeframe determined by the company.
• Must be willing to work overtime as required by job responsibilities.
• Must be able to exert 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.

Nice To Haves

• One year of experience in meter reading or other related experience is preferred.

Responsibilities

• Disconnect and reconnect customer electrical service by removing or installing self-contained single- and three-phase kilowatt-hour meters or combination demand meters not exceeding 260 volts, for service orders, nonpayment disconnections, inactive usage, or other directed purposes.
• Remove, install, or change self-contained single- and three-phase kilowatt-hour or demand meters that are broken, stopped, or operating improperly.
• Bypass meters and associated equipment when necessary.
• Respond to service calls, including call-out rotations, involving installations not exceeding 260 volts, single- or three-phase service, and assigned AMI equipment.
• Report irregularities and abnormal conditions; investigate energy diversion and tamper alerts.
• Receive, inspect, test, adjust, clean, repair, and program single-phase meters.
• Take inventory of meter stock and resolve discrepancies as assigned.
• Develop a working knowledge of single-phase self-contained metering and metering practices.
• Read billing and non-billing meters as assigned.
• Operate communication equipment and enter data through the appropriate work management system.
• Assist with storm restoration activities as requested.
• Assist first responders and Meter Electricians as required.
• Perform similar or less-skilled work as assigned.
• Perform related work, including overtime and call-out rotations, as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED