Field Meter Servicer
About The Position
Under general supervision, the Field Meter Servicer disconnects, reconnects, removes, and installs single-phase and three-phase kilowatt-hour and demand meters rated up to 260 volts, along with associated Advanced Metering Infrastructure (AMI) equipment. The role includes reading meters; investigating irregular readings, non-responding AMI components, energy diversion, tamper alerts, and inactive usage; contacting customers; and performing single-phase meter tests. The employee also assists with meter inventory and inspects, maintains, services, packs, and transports measurement and other assigned equipment. Assistance to first responders and Meter Electricians may be required. Miscellaneous related work, overtime, and call-out rotations may also be assigned. The position responds to service orders and service calls, works on assigned meter installations, tests and services meters, operates communication equipment and a work management system, and may assist with storm restoration. The stated physical demand level is medium work.
Requirements
- High school diploma or General Equivalency Diploma (GED).
- Must possess and maintain a valid state driver's license.
- Acceptable written and verbal communication skills.
- Basic understanding of electricity.
- Must be available by telephone or by a Company-provided pager or cell phone.
- Must have safe work habits and adhere to Company safety rules and practices.
- Must treat Company and customer business as confidential.
- Must successfully complete job demonstrations, examinations, or other training within the timeframe determined by the Company.
- Must be willing to work overtime as required by job responsibilities.
- The job requires recommended results on the HireVue Meter Servicer Virtual Job Tryout; the online assessment is untimed and typically takes about 45 minutes.
Nice To Haves
- One year of experience in meter reading or other related experience is preferred.
Responsibilities
- Disconnect and reconnect customer electrical service by removing or installing self-contained single-phase and three-phase kilowatt-hour or combination demand meters rated up to 260 volts, as directed.
- Remove, install, or change meters that are broken, stopped, or operating improperly; bypass meters or associated equipment when necessary.
- Respond to assigned service calls and call-out rotations involving installations rated up to 260 volts, single-phase or three-phase, and associated AMI equipment.
- Report irregularities and abnormal conditions and investigate energy diversion and tamper alerts.
- Receive, inspect, test, adjust, clean, repair, and program single-phase meters.
- Maintain meter-stock inventory and resolve discrepancies as assigned.
- Read billing and non-billing meters as assigned and develop working knowledge of single-phase self-contained metering and metering practices.
- Operate communication equipment and enter data through the appropriate work management system.
- Assist in storm restoration activities as requested.
- Assist first responders and Meter Electricians as required.
- Perform similar or less-skilled work as assigned.
- Work overtime and participate in call-out rotations as required or requested.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
