About The Position

The Field Merchandising Supervisor assists Operations Managers while overseeing a group of select stores. The role supports hiring and selection, trains and develops the team in merchandising concepts, sales techniques, and company policies and procedures, and ensures adherence to company programs and standards. It requires travel among stores and helping hire and train employees. The supervisor helps the Operations Manager meet budgetary objectives by driving sales, reducing shrink, measuring scanning accuracy, and achieving gross profit and labor goals across assigned locations and the region. The role also covers store shifts for days off, sick days, and vacations, and uses store scheduling to maximize performance and productivity.

Requirements

  • Two- or four-year degree in Business Management or a related field.
  • Retail and merchandising experience.
  • Verbal and written communication skills in English and Spanish.
  • Leadership and management skills, including knowledge of scheduling, payroll reports, and sales histories.
  • Basic computer skills, including Microsoft Word, Excel, and email.
  • Ability to use a personal phone and computer.
  • Ability to work long and flexible hours, with open availability and weekends required.
  • Ability to travel between stores using personal transportation.
  • Ability to drive long distances.
  • Ability to lift, push, or pull 20–50 pounds.
  • Ability to bend, lift, stoop, walk, stand, and twist; perform repetitive hand, wrist, and finger movements; and tolerate limited sitting.

Responsibilities

  • Work with the Operations Manager to execute business plans and achieve organizational targets and goals.
  • Execute store activities and operations to meet company standards and sales targets.
  • Coach and develop Multi-Customer Merchandisers in customer service, selling skills, productivity, and sales.
  • Serve as a liaison among the Operations Manager, customers, and merchandisers.
  • Build working relationships with Building Managers and Office Staff.
  • Provide the Operations Manager with feedback on product quality and sales trends in assigned locations.
  • Work at store locations to cover days off, sick days, and vacations.
  • Schedule stores to maximize performance and productivity.
  • Assist with hiring and selection, and train, coach, and develop the team.
  • Help drive sales, reduce shrink, measure scanning accuracy, and achieve gross profit and labor goals.
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