Field Mechanic

Tennant Company • Grimes, IA

7d • $30 - $44 • Onsite

About The Position

Tennant Company is hiring a Field Mechanic to service customer-owned Tennant products and similar competitor models at customer facilities. The role involves preventative maintenance, diagnosing equipment issues, and troubleshooting and repairing mechanical, electrical, hydraulic, and combustion-engine systems. The technician manages a service territory and plans daily work, coordinates service visits with customers, communicates service expectations and estimates, and documents service activity. The position is based in Grimes, Iowa, and follows a Monday–Friday schedule.

Technicians work with internal teams including sales, customer service, technical assistance, field service support, and other technicians. The role requires daily travel by van to customer sites, use and care of company property, and compliance with safety protocols and appropriate PPE. Tennant provides a company service vehicle, phone, tablet, uniforms, specialty tools, and comprehensive training.

The posted pay range is $29.62–$44.42. Tennant describes its compensation as including salary and benefits. Benefits include medical plan options, a 401(k) with a 100% match up to 6%, paid vacation, paid holidays, dental and vision coverage, wellness rewards, family support programs, company-paid disability and life insurance, and an Employee Assistance Program.

Requirements

• High school diploma or equivalent.
• Valid driver's license and compliance with Tennant Company driving policy requirements.
• At least 3 years of experience troubleshooting and repairing combustion engines (LP, diesel, or gas).
• At least 3 years of experience troubleshooting and repairing mechanical and electrical systems.
• At least 3 years of experience using hand and power shop tools, equipment, and diagnostic devices.
• At least 3 years of experience using a personal computer, MS Office Suite, and email.
• Ability to lift 60 pounds; items over 60 pounds should be lifted with assistance. Occasionally, lifting items up to 90 pounds may be required.
• Ability to perform frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting.
• Ability to drive a van to and from customer sites daily, including frequent driving of 3 or more hours per day.

Nice To Haves

• Vocational schooling in automotive, diesel, or electrical fields.
• Experience working on mobile equipment such as forklifts or heavy equipment.
• Previous experience working directly with customers.

Responsibilities

• Perform preventative maintenance and troubleshoot and repair mechanical, electrical, hydraulic, and combustion-engine problems on customer-owned Tennant products and similar competitor models.
• Manage the assigned territory and plan the daily schedule, including contacting customers to schedule service activities.
• Communicate with customers about service expectations, estimated timelines, billing, and future service needs.
• Create and maintain records of service activities and business reporting documentation.
• Keep Tennant property clean and organized, including the company vehicle, tools, parts, inventory, and equipment.
• Follow safety protocols and use appropriate personal protective equipment.
• Collaborate with sales, customer service, technical assistance, field service support, and other technicians.

Benefits

• Performance-based incentives.
• Medical plan options.
• 401(k) with a 100% match up to 6%.
• Paid vacation time.
• Up to 8 paid company holidays and 3 personal holidays per year.
• Dental coverage.
• Vision coverage.
• Wellness rewards.
• Family support programs.
• Company-paid disability insurance.
• Company-paid life insurance.
• Employee Assistance Program.
• Company service vehicle.
• Cell phone and tablet.
• Uniforms.
• Specialty tools.
• Comprehensive training, including ride-along, virtual, and factory-based training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED