Field Marketing Coordinator

Guild Mortgage • San Diego, CA

3d • Onsite

About The Position

The Marketing Coordinator plays an important role in the organization by performing a number of tasks related to the company’s Retail Marketing functions. The role is responsible, under general supervision, for providing training, advertising material review and approval, Salesforce CRM support, regional social media marketing and support for all branches in his or her respective region(s), with an emphasis on increasing market share and system adoption.

Requirements

• Bachelor’s degree in business administration, marketing, or related field required, along with 1-3 years recent experience in marketing role(s).
• Demonstrated understanding of email marketing and social media best practices
• Demonstrated customer service experience
• Proficiency with data entry, Adobe Photoshop, Microsoft Word, Excel, PowerPoint and Outlook required.
• Excellent verbal and communication skills required.
• Ability to organize and manage multiple priorities simultaneously.
• Self-motivated with a strong attention to detail.
• Ethical, with a commitment to company values.

Nice To Haves

• Prior experience in real estate or the mortgage industry preferred.
• Passionate about delivering excellence in customer service within a team environment.

Responsibilities

• Perform training on the features and benefits of the CRM and marketing communication platforms, including technical support.
• Managing set-up of social media pages and compliance approval for Loan Officers.
• Provide on-going field support via marketing tips, training videos, and daily communication in Guild’s ticketing system.
• Gather, analyze, and approve user feedback to help enhance marketing platforms.
• Create content for regional, branch, and Loan Officer marketing, including, but not limited to, social media posts, email newsletters, and new hire / accomplishment celebrations on various platforms.
• Ensure quality and adherence to brand standards, style guides, and business communications standards.
• Collaborate on projects with graphic designers and compliance department as needed.
• Provide administrative support for marketing systems such as drip campaign management and activation of features for loan officers.
• Perform simple compliance review and approval of marketing content.
• Assist with the coordination of regional events, including industry trade shows, sales rallies, and educational events, as needed.
• Perform other duties and special projects, as assigned.

Benefits

• medical
• dental
• vision
• life insurance
• AD&D
• LTD
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level