Field Insurance Sales Agent - Macomb, MI
About The Position
Join America’s most trusted brand with over 100 years of service. The Auto Club Group (ACG) is seeking a prospective Field Insurance Agent I who is responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. This role uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG’s overall insurance book of business. The agent will effectively overcome objections to close the sale and/or retain the insured, and work to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. The role involves conducting insurance reviews for clients to identify a range of suitable products, assessing risk, recommending appropriate products and coverage, and quoting, binding, and issuing policies. Participation in local branch events to solicit new business and expand business networks is expected. Building rapport is critical for establishing customer satisfaction, loyalty, and affinity to the AAA brand. The agent will also respond to customer inquiries and requests relating to insurance, membership, and financial products, and refer Members to other applicable lines of business as deemed appropriate.
Requirements
- Current Property & Casualty Insurance Sales license
- Current Life Insurance Sales license, or obtain within 90 days of hire
- Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
- Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
- High School diploma or equivalent
- 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)
- Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads.
- Possess consultative selling techniques utilizing thorough product knowledge.
- Strong prospecting skills
- Excellent verbal and written communication skills combined with strong customer focus
- Ambition, motivation, and drive
- Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications.
- Excellent listening skills and ability to understand customer needs.
Responsibilities
- Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG’s overall insurance book of business.
- Effectively overcomes objections to close the sale and/or retain the insured.
- Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership.
- Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.
- Participates in local branch events, to solicit new business, create and expand business networks.
- Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand.
- Responds to customer inquiries and requests relating to insurance, membership, and financial products.
- Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate.
Benefits
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
- Walk-in traffic in local AAA branches from Travel/Car Care/Life
- Lead generation of 14+ million members
- Annual Sales Incentive Trip
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
