Field Insurance Inspector - Los Angeles, CA

EXL•Los Angeles, CA

22h•Hybrid

About The Position

The Business EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement. EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. This is a Field position based out of your home office, requiring daily travel to client sites to conduct surveys serving the Los Angeles, CA. area. The Field Insurance Inspector conducts virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and to assess risk. An added perk is the opportunity to regularly visit beautiful high-end custom homes in the most affluent locations in the service area. The candidate should be capable of demonstrating a high degree of professionalism and expertise to all stakeholders in the survey process (Agents, Policyholders, Business Assistants, etc.). Field Insurance Inspectors must complete the requisite number of surveys each month to achieve personal revenue production goals, and complete other special projects as assigned by their manager.

Requirements

High-degree of professionalism and emotional intelligence
Strong analytical skills and resourcefulness
Solid aptitude for risk assessment and replacement cost
Excellent written and oral communications
Proficiency with computer equipment and software
Ability to manage multiple projects at once, and handle time sensitive urgencies
Willingness to travel

Nice To Haves

Experience in the insurance/loss control industry
Knowledge of the construction and real estate business
Experience in both personal lines and commercial lines insurance
High Value Survey or Commercial Survey experience appreciated

Responsibilities

Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of the structure
Determine square footage of the home through detailed measurements or by replicating available building plans
Generate an estimate replacement cost based on industry calculators, EXL resources and your personal findings at the home
Observe and assess physical and liability hazards to the property, including natural hazards such as wildfire and hurricane exposure. Document all such hazards for underwriting, including recommendations for risk improvement.
Competed a detailed survey report write-up, including narrative assessments
Conduct underwriting surveys and loss control assessments on commercial businesses
Observe and evaluate risk for various commercial insurance lines of business including Property, General Liability, Workers Compensation and Auto/Fleet.
Engage business owner to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs
Document all hazards observed for underwriting, and make recommendations for risk improvement.
Complete a detailed survey report write-up, including narrative assessment