SIU Field Investigator - Los Angeles, CA

GEICO•Los Angeles, CA

2d•$37 - $57•Onsite

About The Position

GEICO is seeking a Senior Field Security Investigator to join their SIU team. In this role, you will investigate suspected cases of fraud or other illegal activities against the Company. This involves conducting interviews, performing database inquiries, taking statements, and locating information sources and witnesses. You will also evaluate information for credibility, refer and coordinate investigations with outside agencies, and provide training and support to claims departments. The position requires the candidate to be located in the Los Angeles area.

Requirements

High School Diploma or General Equivalency Diploma
3+ Years claims adjusting experience, or P&C SIU/Fraud Investigation experience or 4 years prior investigative law enforcement (including military) or relevant fraud industry investigation experience
Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation
Demonstrated ability to organize and prioritize heavy claim volume workloads and stressful situations
Must be able to always maintain a professional attitude and appearance
Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles
Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
Must be able to learn and apply large amount of technical and procedural information
Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology

Nice To Haves

4-year Degree or higher
current or prior SIU investigations experience working in diverse teams across different SIU job functions
Experience handling: financial, casualty, bodily injury, worker’s compensation, commercial, marine, auto, property and underwriting fraud investigations
Ability to handle complex fraud cases and/or rings
Knowledge on how to use public record systems, and/or claims and policy databases to support an investigation
Ability to work with minimal direct supervision and manage an active case load
Related professional designations (e.g. CIFI, CFE, FCLA, CPCU, etc.)

Responsibilities

Conduct investigations of suspected cases of fraud or other illegal activities against the Company.
Interviewing, database inquiries, taking statements, and locating sources of information and witnesses.
Evaluating information to determine its credibility.
Referring and coordinating investigation assignments to outside agencies.
Providing training and support to all departments in the claims handling process.