Field Installer

Anova•Charlotte, NC

1d•Remote

About The Position

Anova is seeking a Field Installer to join our team to assist in the installation process of telemetry devices on various tanks. The Field Installer will be a key player in the on-site customer relationship and quality assurance of installations performed for those customers. The position is full-time with approximately 75-100% travel with travel each week. Based on the scope of installation project and customer support travel could include overnight and weekend stay for lengthier projects. Travel expenses would be covered by the company.

Requirements

High School diploma or equivalent (GED) required
1 year of experience working in hands on/technical function or successful completion of a career technical high-school program
Safe, confident, articulate, and effective communicator with a hands-on, rollup the sleeves attitude to juggle multiple projects and workstreams
Valid standard driver license with a clean driving record
Able to operate a mobile phone to activate and set up cellular monitors for fuel and lubricant tanks
Proficient with simple hand tools (screwdrivers, tape measure, etc.)
Able to manage time effectively and efficiently, to travel through an assigned route with many stops
Personable with the public, as the role will include end-customer interaction
Proficient with computer applications, including Microsoft Office – Excel Basics are a must
A Front Lines Liaison: You rise to the role of representing the Anova brand, you believe in our mission, and you enjoy connecting customers to the right products for their individual needs
A Confident Communicator: Never afraid to pick up the phone and meet designated targets
A Reliable Teammate: Whether you work in the field or remotely from home, you adapt well to different environments, schedules, and the varying needs of our customers
Must be able to stand and walk for long periods of time.
Manual dexterity to evaluate, install, and modify equipment.
Must be able to crouch, stoop, and kneel periodically.
Must be able to lift and carry up to 40lbs.
Anova will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Nice To Haves

Intermediate Excel skills (VLOOKUP, IF, CONCATENATE, etc.) are a plus!

Responsibilities

Travel to customer locations to install monitors
Safely perform device installations on residential and commercial tanks (contents can consist of propane, fuels, lubricants, DEF, cooking oil, etc.)
Utilize basic tools: screwdriver, tape measure, pipe wrench, drill, ladder amongst other tools plus a smartphone to utilize Anova’s suite of mobile applications as part of the installation process
Escalate any customer concerns to the Installation Coordinator or Installation Program Manager
Participate in meetings with customers, sales and installations as a representative of the installation department
Review and report on daily/weekly progress
Primary job duties would involve travel on a Monday through Friday basis 75-100% of the time including some weekends. Typical work would be regional, with travel by vehicle, and some exceptions with air travel may be required for larger install projects
Draft/create/edit additional or existing training documentation as related to the field installation program
Travel to customer locations to troubleshoot installation issues
Onboarding and training will take place at the Anova Nebraska office
OSHA 10 course and OSHA fall training will be provided