Field HR Product Architect

Sol • San Mateo, CA

24d • $200,000 - $250,000 • Hybrid

About The Position

Sol is hiring a Field HR Product Architect to lead its first customer go-lives, beginning in early 2027. The role combines strategy consulting, project management, hands-on configuration, product management, and product acceptance testing. The architect will lead implementation planning and design, working alongside a Forward Deployed Engineer on data migration and integrations, and advise customers on best practices and HR operating models enabled by Sol's AI-native HR system.

The role also serves as an extension of Sol's product team. The architect will use the product with customers, relay field learnings to product and engineering, and help improve what Sol's agent asks, recommends, and decides. The position is hybrid, with onsite work three days per week in San Mateo initially, followed by San Francisco after the company moves next summer.

Requirements

• Mid-to-senior HR Operations or HRIS experience.
• Experience leading multiple HRIS implementations.
• Experience with Workday or a comparable system such as Dayforce, UKG, or Oracle, ideally at companies with 1,000 or more employees.
• Experience with the HRIS after go-live and understanding of which design decisions hold up through subsequent compensation cycles or audits.
• Understanding of the dependencies among organizational structure, jobs and positions, compensation, time and leave, payroll, and benefits data.
• Ability to set scope boundaries with stakeholders and keep projects on schedule while maintaining stakeholder support.
• Clear writing skills and ability to translate complex implementation realities into actionable information for product and engineering.
• Interest in how AI will change implementation work, including tasks that AI may take over.
• High agency and comfort developing the implementation playbook as the company grows.

Nice To Haves

• HR Operations background; consultants with implementation design leadership experience are also welcome.
• Experience building a job architecture from scratch.
• Experience at a high-growth technology company or early-stage startup.

Responsibilities

• Assess customer fit and go-live readiness during pre-sales; determine what belongs in the first implementation wave, what comes later, and what the customer will handle independently.
• Run implementation plans, pursue decisions, remove blockers, and escalate risks early to keep customer go-lives on schedule.
• Understand customer processes and determine whether each should be handled through Sol configuration, a workflow, context for the agent, or left unchanged for the time being.
• Lead change management across HR, Finance, Legal, and IT, including executive communications, steering cadence, user acceptance testing, and sign-off.
• Work regularly with product and engineering to share field observations and help prioritize what to build and automate.
• Review what Sol's agent learns during engagements and help determine when it is ready to make decisions independently.
• Use new product capabilities during development and validate them against customer needs.
• Partner with the Forward Deployed Engineer through testing, cutover, and hypercare, then hand off and roll off when the customer is stable and operating independently.

Benefits

• Medical, dental, and vision coverage.
• Mental health support through Talkspace, fertility care through Kindbody, and primary care access through Teladoc and One Medical.
• Flexible spending and dependent care accounts.
• Life and disability insurance.
• 401(k).
• Untracked paid time off and company holidays.
• Significant early-stage equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed