Field Foreperson Tampa

Red Coats, Inc.•Tampa, FL

About The Position

Red Coats, Inc. is hiring a full-time Field Foreperson for the Tampa Bay region. The Field Foreperson assists with regional operations and is responsible for operations, employee relations, and customer relations. The position reports to the Regional Manager and includes account inspections, supervision and support of cleaning staff, customer issue resolution, floor-care work, equipment operation and maintenance, staff training, safety, reporting, and assistance with labor and expense controls.

Requirements

Must pass a background check.
Must have and maintain a valid driver's license with an acceptable driving record.
Excellent work history.
At least 1 year of commercial floor-care experience.
Ability to operate high- and low-speed buffers and burnishing equipment.
Ability to train others.
Attention to detail and ability to maintain accurate records and details.
High quality standards and strong leadership skills.
Excellent people and communication skills, and ability to take direction.
Ability to work efficiently, multitask, and function in a fast-paced environment.

Responsibilities

Conduct ongoing physical inspections of regional accounts, visiting each as needed and reporting as necessary.
Maintain the appearance and performance standards of cleaning staff at client locations.
Understand contract deliverables and work with supervisors to ensure compliance.
Directly supervise accounts without on-site supervision when starting up.
Establish consistent customer contacts, keep contact records, and return customer calls as soon as possible.
Respond to customer issues, document issues and resolutions, and review them with a supervisor where applicable.
Assist and support regional managers, account managers, and site supervisors as needed.
Ensure a safe working environment at each site and office.
Perform carpet cleaning and hard-surface floor care, including scrubbing, stripping, sealing, waxing, and spray buffing, as needed.
Train Floor Tech workers to operate and clean equipment and attachment tools, and ensure necessary maintenance is performed.
Operate and maintain floor-cleaning and finishing equipment, including floor buffers/burnishers, water-extraction machines, and carpet-cleaning equipment.
Follow established safety precautions when cleaning and maintaining facility areas.
Prepare activity and personnel reports.
Inspect equipment and attachment tools to ensure quality.
Ensure contractual obligations, company policies, and procedures are followed at each site.
Perform additional duties as required.
Assist with controlling labor, overtime, non-billed labor, vacation and time off, uniforms, supplies, and equipment expenses.
Use timekeeping software to manage job modifications and maintain working knowledge of the job-start process.