Field Foreperson Jacksonville

Red Coats, Inc. • Jacksonville, FL

1d

About The Position

Red Coats, Inc. is hiring a full-time Field Foreperson for the Jacksonville region. The role assists with regional operations and is responsible for operations, employee relations, and customer relations. The Field Foreperson conducts account inspections, supports cleaning staff and site teams, responds to customer issues, and helps ensure contractual and company requirements are met. The position also performs and oversees floor-care work, operates and maintains cleaning equipment, trains floor technicians, and assists with labor and expense controls. The Field Foreperson reports to the Regional Manager.

Requirements

• Must pass a background check.
• Must have and maintain a valid driver's license with an acceptable driving record.
• Excellent work history.
• At least 1 year of commercial floor-care experience.
• Ability to operate high- and low-speed buffers and burnishing equipment.
• Ability to train others.
• Attention to detail and ability to maintain accurate records and details.
• High quality standards and strong leadership skills.
• Excellent people and communication skills, and ability to take direction.
• Ability to function in a fast-paced environment, multitask, and work efficiently.

Responsibilities

• Conduct ongoing physical inspections of regional accounts, visit accounts as needed, and report findings as required.
• Maintain appearance and performance standards for cleaning staff at client locations.
• Understand contract deliverables and work with supervisors to ensure compliance.
• Directly supervise cold-start accounts without on-site supervision.
• Establish and maintain productive customer contacts, keep records of contacts, and return customer calls as soon as possible.
• Respond promptly to customer issues, document issues and resolutions, and review them with the supervisor where applicable.
• Assist and support regional managers, account managers, and site supervisors as needed.
• Ensure a safe working environment at each site and office.
• Perform carpet cleaning and hard-surface floor work, including scrubbing, stripping, sealing, waxing, and spray buffing, as needed.
• Train Floor Tech workers to operate and clean equipment and attachment tools, and ensure required maintenance is performed.
• Operate and maintain floor-cleaning and finishing equipment, including floor buffers/burnishers, water-extraction machines, and carpet-cleaning equipment.
• Follow established safety precautions when cleaning and maintaining facility areas.
• Prepare activity and personnel reports.
• Inspect equipment and attachment tools to ensure quality.
• Ensure site contractual obligations and company policies and procedures are followed.
• Perform additional duties as required.
• Assist in controlling labor, overtime, non-billed labor, vacation and time off, uniforms, supplies, and equipment expenses.
• Use timekeeping software to manage job modifications and maintain a working knowledge of the job-start process.

Benefits

• Health insurance, subject to job classification and program eligibility.
• Paid holidays.
• One week of paid vacation after one year of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed