Field Executive - Clinique - Mobile, AL
About The Position
The Field Executive supports Clinique’s retail sales, marketing execution, and Beauty Advisor team management across assigned retail doors. The role reviews sales targets and performance with the ASOM, analyzes business results and sales trends, generates reports, and ensures brand presentation and visual merchandising meet brand standards. It coordinates promotions, launches, and in-store programs, and provides Beauty Advisors with direction and individualized coaching to help them meet sales goals. The position supports marketing activity by monitoring product trends and sales opportunities, ensuring go-to-market and promotional materials arrive in stores on time, and reporting on campaigns and competitors. It assists the ASOM with Beauty Advisor recruitment, onboarding, staffing coverage, productivity, and grooming standards. The Field Executive trains and develops Beauty Advisors through in-store coaching, virtual learning tools, meetings, e-learning platforms, and training for staff at smaller doors. In collaboration with the Education team, the role helps develop training materials, coaches selling skills and brand knowledge, and conducts initial onboarding for new Beauty Advisors in lower-tier doors. The position spends a minimum of 70 percent of its time in stores working with and coaching Beauty Advisors.
Requirements
- Bachelor of Arts degree.
- At least 3 years of relevant experience.
- Well groomed.
- Good organization and communication skills.
- Good presentation skills and comfort presenting with virtual tools such as Zoom and Skype as well as in person.
- Empathy, agility, and a can-do attitude.
- Proficiency in Microsoft Office and Excel.
- Comfort and enthusiasm for learning new technology platforms.
- Willingness to travel.
- Proven sales track record.
Nice To Haves
- Relevant experience in the travel retail industry is preferred.
Responsibilities
- Review monthly retail sales targets and performance for each door with the ASOM.
- Analyze business performance against sales objectives, sales trends, and competition; generate sales reports.
- Ensure brand image and visual merchandising at retail counters align with brand standards and philosophy.
- Coordinate and execute promotions, in-store programs, activities, and newness setups in collaboration with the ASOM and Store Design Visual Merchandising team.
- Ensure Beauty Advisors know the marketing calendar and promotions, and provide directions and individualized coaching to support sales goals.
- Monitor product trends and performance and identify potential sales opportunities for the ASOM and Marketing team.
- Ensure go-to-market materials and promotional elements are available in stores on time for launches.
- Provide post-campaign promotions reports to the sales and marketing team and report competitive intelligence on competitor programs.
- Assist the ASOM with recruiting, onboarding, and managing Beauty Advisor headcount and productivity to ensure counter staffing coverage.
- Ensure Beauty Advisors uphold the grooming standards of the brands they represent.
- Train and develop Beauty Advisors through counter coaching, virtual learning tools, in-store meetings, and e-learning platforms.
- Coach Beauty Advisors on customer service, upselling, cross-selling, productivity, brand stories, hero products, and brand-specific information.
- Conduct Beauty Advisor and generic staff training at smaller doors.
- Collaborate with the Education team to develop training and coaching materials based on identified needs and reinforce learning around branded concepts.
- Coach and motivate Beauty Advisors according to their individual talents and skills to support sales objectives and brand equity.
- Conduct initial onboarding for new Beauty Advisors in lower-tier doors, including training on their brands and the travel-retail working environment.
- Spend a minimum of 70 percent of time in stores working with and coaching Beauty Advisors.
Benefits
- Health insurance coverage, including medical, dental, and vision insurance.
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs.
- Education-related programs.
- Paid holidays and vacation time.
- Highly competitive bonus program with potential for overachievement based on performance and company results.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
