Field Engineer

MSX International • Boston, MA

1d • $95,000 - $105,000 • Onsite

About The Position

Field Engineers support the identification of quality issues and assist with hands-on root cause analysis while supporting OEM Manufacturing, Engineering, and Supplier Operations. The role provides on-site technical support to dealer technicians, documents findings and corrective actions, and reports mission-identified shortfalls to the OEM enterprise. This is a field-based role requiring travel to dealerships within a designated area.

MSX has partnered with vehicle manufacturers, retailers, and mobility organizations for more than 30 years. It provides solutions in sales performance, repair optimization and compliance, parts and accessories sales performance, and consumer engagement.

Requirements

• Five years of automotive experience.
• Master Technician Certification or equivalent experience.
• One to three years of teaching experience.
• Ability to travel to dealerships within a designated area.
• Ability to communicate technical information to all levels within the client organization and dealerships.
• Ability to analyze data and create custom reports.
• Ability to use MS Word, Excel, and other customized software effectively.
• Ability to work independently and manage a progressive workload in a fast-paced environment.
• Highly motivated, adaptive, and autonomous, with the ability to deliver results.

Responsibilities

• Provide on-site support to dealer technicians and help resolve product technical issues.
• Document findings from each mission and the corrective actions taken.
• Document shortfalls identified during a mission and report them to the OEM enterprise.
• Support the identification of quality issues and hands-on root cause analysis for OEM Manufacturing, Engineering, and Supplier Operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed